T-Mobile Authorized Retailer

After continuously bad experience with another carrier, I finally decided to shop around a few years ago. I made the rounds and although Sprint did have the best deal, the reason we chose to switch was the service we got at this store. And when it was time to upgrade our phones, of course we went back again. The salesman, Carlos, patiently answered all of our questions and worked with the manager to help us get new phones and accessories at an awesome price. We will absolutely be back here again next time!

Anthony and Angel were amazing. We had so many issues with my account that took three hours for them to resolve but they did a fantastic job staying even after the mall started to close. The amount of time and attention they provided me was unmatched, this is not the first time a sprint employee at the Lebanon mall has went above and beyond for me the female who works there I think her name is Elizabeth had also helped me with my account and she too has been wonderful. No matter what’s wrong with our phones or account we wouldn’t go anywhere because the service is just exceptional and they always get the issues fixed whenever one may happen.

The store Mgr is very knowledgeable, the sales rep gave me a discount on charging cables which was well needed. I spent quite some time with Sprint on the phone and finally got my phone problem resolved. I do recommend the store if somebody is looking to move from another provider, or upgrade. also they will do everything to help you get set up with your new phone and they'll also explain things to you properly.

The customer service was phenomenal! Very helpful, knowledgeable, and they did well upselling products and services (coming from a person that works in the service industry). Didn't need or want some of the stuff and they didn't push further. We spent a considerable amount of time getting everything sorted out but the team members made the wait fun and enjoyable. They all deserve raises in my eyes!!

Had a great experience at this store! Christina was super helpful getting me set up with my new watch. Thank you!!

At Sprint store in Lebanon Valley Mall and Seth S. has been AMAZING!!!!!! He is helpful and patient in transferring my phone number to my new iPhone11!!!! So much appreciation for this young man for his help!

Had a great experience. Friendly, fast, and professional. Listened to everything we needed, and got us a deal we were looking for. Definitely glad we switched to Sprint.

The manager Kourtney knows her job very well.She helps us a great deal. We need more people like her that knows what to do on there job

JP was an amazing sales rep and Armond was very helpful in upgrading our phones. The manger, Angel was very nice and helpful in setting up the phones.

Armond was Very helpful and patient explaining plans and how our new phones work. Will be recommending Sprint and employees working there in Lebanon store.

I switched over from Verizon or Sprint, I went to the store and a friendly girl help me out move my four lines over we now have unlimited data and our bill is feasible I recommend the store for anybody that wants to go to switch to sprint!

Angel and JP were exceptionally friendly as helpful during our visit today to help us upgrade our cell phones. We will definitely be back!!

Exceptional customer service. Ben and Carlos resolved an issue I was having with my phone. They were courteous and professional and greeted every customer pleasantly!

My experience was Excellent! JP and Angel were very helpful and friendly! Left as happy customers as always dealing with them two!

All of the workers were very nice and friendly, Carlos fixed my phone and it works better then it ever has.

Went in yesterday to get a new phone activated that I bought from another supplier and Carlos had no problem doing it and was very nice and attentive

I went in and some one came to helpe me right a way. He got me in and out reily fast. If you need a phone go to them and thell help you find an a fordibel plane and phone.

had a great experience ..jp did a fantastic job helping us very satisfied with his customer service also very friendly.

wonderful experience, would recommend John Paul Ruiz and Armond Gonzalez plus the manger was amazing as well.

So helpful and courteous are the folks at this store especially when you change carriers.