American Bank

Overall Rating: ⭐⭐⭐⭐⭐

Key Strengths:

Warm Customer Service: Kim Walker consistently goes above and beyond to ensure each customer feels valued and attended to.
Precision in Transactions: Her attention to detail is commendable, ensuring accuracy in every transaction, no matter how small.
Efficiency in Operations: Kim Walkers ability to efficiently handle multiple tasks simultaneously keeps the queue moving smoothly, minimizing wait times for customers.
Team Player: She seamlessly collaborates with her colleagues, offering assistance when needed and fostering a positive work environment.

American Bank is lucky to have Kim Walker as their personal banking representative. We look forward to banking with her each time!

Kim Walker was awesome to work with setting up a new business checking account. She helped me every step of the way and was able to go above and beyond by getting something to me on a Saturday! Thanks Kim! Looking forward to doing more business with you at American Bank!

AMBK has been so supportive of the growth of my business as well as our personal needs. They truly are a bank that thinks outside the box. Personally, I recently worked with Manny and Carrie. I cant say enough how helpful and flexible they have been.

I always have a pleasant interaction with Maria & Daniel. I just met Jema & she’s just as wonderful. Jane the receptionist is also kind & points me to the direction I need to go without any hastle. Thanks for the last 10+ years of service!

Manny was of great help regarding my mortgage questios, Very knowledgeable, Humble and goes straight down to business, Thanks.

On behalf of Cityline Construction, we realize that it is time to start financing and believe that there are opportunities in the real estate market. Tom Williams, Sr. had the opportunity to go to the new riverfront location. He sat down with the Jaindl Team and as usual, he had a great experience. Tom is extremely happy to be their partner in business.

Received great service from your Teller Banking Supervisor, Maria today! Also thanks to other staff helping to open CDs etc. over the years!!

We have been an out of state customer of American Bank for 22 plus years, we have always received great service, the web site is easy to use and when needed the service is outstanding. We hope the relationship will always continue.

Kim Walker offered me outstanding service. American Bank is fortunate to a caring smart, ethical professional like Kim!

Manny has been fantastic and made our loan and closing process very smooth. Manny was patient in answering all of my questions and provided us with timely and clear responses. The rates were reasonable in comparison to market conditions. Also, Manny is an expert with physician loans and works with a lot of doctors. I would highly recommend Manny and AMBK for home mortgages.

Working with Manny is a true pleasure. The intricacies of any real estate transaction require knowledgeable and patient partners. Manny is ALWAYS available to answer a variety of questions from buyers. Everyone of my clients love working with him. Thank you Manny!!

Manny and his team was amazing walking us new home buyer through the process of obtaining a mortgage. He was blunt when needed and answered all our questions exceptionally fast. He provided us with information to obtain finances to continue with a comfortable lifestyle in these economic times. Manny is the best I highly recommend!

I’ve worked with Veena in customer service and most of the tellers. I also called in a remark to the manager. In all cases, I received the highest level of customer service and courtesy in a friendly environment. I’ve recommended this bank to many friends. The building is exquisite and very comfortable. I get right through to a local person when I call customer service who is well trained when asking for assistance on any online issue. The online system is quite user friendly. The rates for checking and a cd are very competitive

I have held my business account here for over 7 years and have always received excellent customer service. Today I worked with Veena who was above and beyond exceptional. Keep up the great work!

Manny represents American Bank perfectly. He's honest, communicates well and meets deadlines. His team updates their clients regularly and answers questions / concerns immediately.

Assistant Branch Manager Alpa Patel provided A+ service for my mother and me. Much appreciated.

It is SOOO important for Realtors to find a lender that is on top of things and honest and helpful and available. Manny Rodriguez goes above and beyond! Can't say enough about him! Thankful to know and work with him!

All the tellers at the American Bank are super happy, fun, and very helpful.. :)

I highly recommend going with Manny from American Bank! Manny and Carrie were very helpful throughout the entire loan process. They were very patient and answered all of our questions.

I had the pleasure of working with Manny Rodrigues for my mortgage loan it was such a smooth transition, he explains everything very well and he is on time with everything i highly recommended him .THANK YOU MANNY!!!!!!!