Truist

I have to say that the customer service here is superb! I spoke with Annette and she was very pleasant and outgoing. I called at the very end of the day and she was more than willing to help resolve my issue. When coming to leave a review, i seen there are a few negative reviews because of their hours. I do work with Google and know this is not something the branch itself can change per say. I did see on the website the hours are correct. Nonetheless, I did reach out to google and request for an update of their hours for Thursday which shows 6PM and they are really only open till 5PM. I know it can be frustrating but after having the support I just received, I had to leave this review. Thanks again for your help Annette!

Very kind and caring ladies who go above and beyond to help get situation solved

The tellers at this location are very friendly..great service..Jessica is the best...i love them all..great job girls

Costumer service here is the worst.

Grossly under-staffed and the staff that is there, is useless! Had to wait 18 minutes in drive up to make simple deposit and there was no one in front of me! No one in the lobby. Rude and ignorant 😒 would not recommend

The time they close is not the time that it's mentioned online. I'm not sure if the hours change often, but the hours have to be updated.

This is the worst bank out of any truist location. No one ever answers the phones, managers change constantly, and the loan dept is lacking

At the branch they don't know anything when you ask something and by phone you can't never get a hold from them wait for hours and no response

Update the website to reflect the proper hours. Website says Thursdays you close at 6- got here at 525 to a closed bank.

Unprofessional. No phone etiquette whatsoever

By far the slowest branch I've ever been to.