KAY Jewelers

Both lady were excellent one changed a watch battery and the other got our stuff ready to send out to be fixed. Polite up beat and all round a great experience

Toni was the absolute best! I was so upset from bending my wedding ring and having to send it out for repair. It didn’t come back perfect so we sent it out again and now it’s great! She went above and beyond and made the process easy! She’s so sweet!

Great experience, my sale lady was awesome. Got my soon to be fiancee a beautiful 1 carat diamond ring. Helped me pick the perfect ring at an awesome price.

Went here to get my late grandmother’s chain fixed. The clasp was broken and no other place was willing to fix it because it is 22 karat gold. Toni was amazing and explained every step of the process! I definitely recommend her if you stop at Kay’s!

Toni the manager at the Washington Crown Center Mall in Pennsylvania is absolutely wonderful to work with! She went above and beyond with her customer service skills and support! I highly recommend her to assist you with any needs… specifically she has helped with sending out my engagement ring with fixes it needs and getting it dipped all in one go without it being sent out multiple times.She assured me they will take all the best care they can with it. She took the time to give me a call back with updates and is working to make sure it comes back in an efficient timely manner. Thank you for being so kind and helpful during this process!

I have been a customer with Kay jewelers for a lot of years. Brenda Caldwell is my go to person. Her knowledge, professionalism , as well as being a wonderful person, keeps me purchasing jewelry at Kay’s .

My soon 2 be husband got a gorgeous wedding 💍 ring for me it's so beautiful his is coming next week so happy. Today couldn't have went better. Thanks Jonathan n Kay's

I never thought I would have a favorite jewelry store but I do and it’s Kay’s in Washington Crown Center. I’ve bought so much from Brenda and she is my go to gal for my jewelry. Toni is so very helpful too. Love visiting this store.

Carrie was very helpful and knowledgeable about all the jewelry. She was so very helpful in our decision to pick the right piece. Thank you so very much!

Have been shopping at this Kay’s for years and will never go anywhere else! The ladies here always make magic work for us. Definitely the best place to buy and repair your jewelry!!!

Amazing..... service will never go anywhere else!!!

Is always the best time I have shopping they are the greatest at Kay’s Ellen and Brenda’s are always there to help you

I had a wonderful sales woman named Toni that helped me tremendously. Exactly what I wanted.

The customer service at this location is impeccable, these ladies deserve a raise, or something comparable. Any time I have been there was always a pleasure!!! Thank You
Gary & Michelle Lewis

Great Service always!! The staff is so helpful

Great customer service! Knowledgeable sales team.

Love going in the Washington jays people are just so nice

Nice ladies. Thankful for their friendly service.

Very Satisfied customer for over 25 years!!

Alicia was great!! Go see her