AAA York Office

Always get exceptional customer service with my insurance. I worked with Justine my last phone call and she is incredibly patient and helpful. Everyone here though is very knowledgeable and go above and beyond for their customers.

Whoever was the guy that picked my car up from east York petco on Sunday jan 28th went above and beyond. He does not directly work for AAA but I assume he is contracted out. The 5 stars are for that man not necessarily AAA. Yea it’s not for AAA at all.

Came out of the grocery store to a dead battery. Hopped on the AAA app & requested service. My man Clayton was there in 5 minutes. He was polite & knowledgeable. He swiftly diagnosed & replaced the battery (new battery was already in his vehicle). The entire process only took 20 minutes. What could’ve been a major headache was a minor hiccup, thanks to AAA.

Joan is amazing! I highly suggest asking for her for all of your insurance needs!

Experience was a very professional and enjoyable. Hats to Joan and her friendly personality.

Knowledgeable staff and quick service! I come here for all automotive needs, and I'm always very happy with my visits.

I just signed up for a membership then went in to renew my car registrations. The staff was courteous, professional and efficient. The ladies seemed quite ready to work and very friendly. Yes, I will be back.

We visited the AAA Travel Agency inquiring about the details involved with visiting the Canadian side of Niagara Falls and Toronto. The Rep we spoke with quickly outlined all the negative implications of visiting Canada including if one of us would have somehow tested positive for Covid on our return, we would have sequester for 14 days and then tested Negative before being permitted back in the U. S. It was an easy decision to forget going to Canada, hopefully when this mess is over. Great advice & quick service.

after noticing my tire pressure was a little low, I went to rutters to add some air in my tire. I quickly realized that the air pump was broken and it was taking air out.. next thing i knew I had a completely airless tire…lol so I called AAA, this was my first time using them & my serviceman was named Andrew and he was the nicest guy ever! he added air and informed me what to look for if I should still have issues with it. he knew his stuff for sure! he had time while waiting for his next call and sat there & answered a bunch of questions for me about my car. This man deserves a raise, not only very professional but also very personable! hope I get him next time if something were to come up with my car again.

Wonderful customer service. Was helped within minutes of arriving. They even helped us cut our current insurance in half by switching insurance. I can depend on this AAA and recommend to anyone wanting to get aaa to go to this location. Great area as well.

Very friendly staff helped me take photos for my passport. The experience went quick and because I am a AAA member, it didn't cost me anything, awesome!

Fresh new faces. Sarah was excellent and got us out of there quick! Tara is always pleasant to deal with and I look forward to seeing her smile every time I walk in the door. It's a shame there's beautiful smiles had to be covered up with those masks.

Did a Title transfer for my Automobile. The Woman we had was the Best! She? as very helpful and had a terrific personality. Truly a pleasure to deal with.

Got a suit case and it works perfectly and had enough space. Reasonably priced.

I had to go in and update my account. It is fun checking all the stuff. They keep a variety of Resque tools there like a Window Breaker-Seatbelt Cutter and a buzzing ear device for when you start dozing off. Great for those long trips.

Friendly service. Took time to wait for travel help but when available was helpful.

Patient and knowledgeable staff helped me renew my car registration and to get the car title changed to only have my name on it since my husband is deceased.

Donna was knowledgeable and patient booking our travel. She is wonderful to work with. We recommend her.

Came here for my international driving license. Good location and staff was very friendly.

We did a title transfer. We had no wait and the transfer was done very efficiently by a very professional customer service agent.