Roto-Rooter Plumbing & Water Cleanup

I recently had the pleasure of having Miguel assist with plumbing issues at my home, and I cannot praise him enough! Miguel’s professionalism and dedication were evident throughout the entire process. He made sure to keep me updated with regular progress reports and ensured that all work was done meticulously and correctly. His commitment to resolving the issue completely before leaving my house has left a lasting impression.

Miguel’s attention to detail and customer service excellence has now made me a loyal client of Roto Rooter. His outstanding performance is the primary reason I will continue to choose this company for my future needs. I highly recommend Miguel for anyone seeking thorough, professional, and caring service. He truly goes above and beyond!

Andy was great. He showed up 2 hrs before the estimated start time. We was knowledgeable, professional, and courteous. He had to attempt a couple of different approaches to solve our blockage problem. He discussed all options he may need to take before starting the job so there were no surprises. He stayed as long as he needed to in order to get the job done. He cleaned up the work area and discussed ways of to prevent issues in the future. He also coordinated with their remediation team who showed up within 1 hr of his arrival. Overall, the experience was very positive.

Exceptional service from Roto-Rooter and our water treatment specialist, Damien. He was extremely knowledgeable and passionate about his services and provided beneficial information when coming out to assess our water. Speaking for most female out there who may not understand the lingo, he was able to explain to me in simply terms what the issue was and recommendations for what’s next. After multiple tests, it was clear that we need a water softener (thingy), my only wish was that there was a water softener kit for him to be able to demonstrate how the system works. Overall it was a great experience and highly recommend their services.

The Roto-Rooter team is incredible I cannot recommend them enough! Mike was unbelievable and super knowledgeable. He was efficient and super communicative. Chandler was exceptional. He went above and beyond to make sure that I knew what my options were, even working with the town to ensure the work could be completed in a timely manner. I highly recommend them to anyone looking for their services. I never thought such a large, reputable company could feel so personal! 10/10 recommend !

Outstanding service! Made an appointment and they were on the way the same morning. They called ahead when on the way too. Michael was friendly and professional and had our completely clogged culvert pipes flowing again in short order. Highly recommend them!

Orlando gave me excellent service. He showed up at the appointed time
Unclogged the sink drain, thoroughly cleaned up when the job was completed and explained what he had done
I would not hesitate to call Roto Router again after this positive experience

Steve was the best, super knowledgeable and incredibly efficient. Appreciate all the help from everyone at roto-rooter you will be my go to company from now on and I hope you send Steve back for all of my future jobs. Wish I could give him 6 stars instead of 5.

Nobody wants to have to call an emergency plumber, but Darley (Tech #90) made the experience much less stressful. He was so kind and professional and got everything we needed done quickly despite it being a Saturday. Highly recommend!

Charles and Manny did a superb job in clearing a heavy clog in our bathroom drain pipe. It wasn’t an easy job - it involved several attempts with the auger and camera snake to clear the clog at the angled connection to the sewer line. Both guys were very professional, knowledgeable and patient as they worked together to solve the problem. I highly recommend Charles and Manny from Roto-Rooter!

Great experience! Your firm was the 3rd of 3 and the only one who helped right away. Techs/plumbers were very thorough in explaining what the problem was and how to avoid others as I await the main line to septic being replaced. John shoveled the walk way for me and laid ice melt! The other man was equally as pleasant and knowledgeable.

We had a main line blockage and called roto rooter. Within an hour roto rooter had a team of people out here to figure out and fix the problem. Their team worked really well and was clear and helpful through the entire process. They made a tough situation simple and easy for us as first time home owners.

So very helpful! Mike took the time to explain everything and help me understand what my plumbing issues were. Very respectful, funny, and thorough.
I recommend!

Absolutely outstanding service! The technician was highly skilled, informative, friendly! He explained everything and answered all my questions! My experience could not have been better and that’s saying something seeing as plumbing problems are so stressful. GREAT JOB DAVE AND THANK YOU!!!!

I just want to say that I had to call Roto-Rooter for my brother. He was having an overflow problem. They sent me a confirmation within 15 minutes. They were there at my brother‘s house within a half hour and Fermando and his team did a phenomenal job I would Highly recommend Roto rooter to all my family and friends

Mike 904 was very professional. He explained my options and worked with me to get the best price possible. I’ll be a repeat customer. Well done!!

I was very pleased with the service we received. The technician was really friendly and got the job done. We had a clogged tub drain. He also cleaned up good. Would definitely recommend!

Life in an older house can be challenging.
We recently had a blockage due to roots invading our pipes.
Andy Fernandez was the technician that Roto Rooter sent and we were Very pleased with the job he did.
Thank you Andy.

The kindness and assistance was above and beyond. I am still receiving their support after mitigation, my representative/ mitigation specialist is one of the nicest people I’ve met in a very long time. He is handling my claim. I highly recommend calling this company!

Our shop was experiancing heavy basement flooding whenever it rained. Roto- Rooter came out the next day, evaluated our failed drainage system and suggested a basement sump pump system. They installed it the next day, basement has never been dryer! Pricing was reasonable and work was professional.

Justin
L&R Power Equipment
Monroe, CT

Jon was fantastic and helped us with our emergency issue quickly! He thoroughly explained what the issue was, what he was doing and how it was resolved. Would recommend.