Hoffman Collision Center of Hartford

They were very pleasant to work with. Hoffman had my car done quickly and it looks great!

Chris at the Hoffman Collision Center was highly professional, kind, and effective. Our damaged Lexus was brought back to showroom status. He was most helpful in navigating the insurance process. We are delighted with the results and give the Hoffman people our highest endorsement.

Hoffman Collision Center repaired my car after a minor accident. I could not be more pleased. Their rep, George, Was professional, courteous, and kept me informed throughout the process.
All of my insurance questions were answered, and when the car was delivered, it looked brand new.
I would highly recommend Hoffman Collision Center to anyone in need of accident repairs.

Great service and people. I had a broken window on the passenger side of my car which they didn't have for a long time and it was miserable. Very difficult to hear anything while driving because I had the window area covered with a plastic bag which is extremely noisy no matter how much.tape you use. Finally the window arrived a couple of months later and the Hoffman employees took care of everything. When in need I will go back to them..

Hoffman auto was professional from start to finish with our recent car accident repair. The communication was excellent and the repair was timely. Kat specifically was thoughtful and informative about what and when to expect repairs. Hoffman made a bad situation a much more pleasant experience than I expected.

Our RX350 sustained damaged in an accident while my wife was stopped on I-91 and was hit from behind. George and crew got everything taken care of quickly and efficiently. Thanks again to Hoffman Lexus Collision Center in Hartford, CT for a job well done.

I’m glad this place has a manager who seems to be doing a great job at not only making sure repairs are done correctly, but also that customer service is a given. Glen Damboise Reached out to me shortly after my visit to address my concerns and reassured me that changes were being made to improve the overall experience on a daily. I am glad they have someone in office who cares about the integrity of their work & most importantly, the impression of this establishment that a customer leaves with. You can tell this is a manager who strives to excel in all aspects & is just a genuinely good guy all around. You see him in the office interacting with customers in such a positive manner. Overall I am satisfied with the final turn around of my visit and look forward to continuing my many years of business with the Hoffman auto group.

Left quarter panel damage repair/replacement. Very professional & answered all questions effectively. Very well done all around. Great experienced crew. Would highly recommend. However, hope I don’t get hit while parked again!🙏

Asad and all the staff were very courteous, friendly and helpful. They always respond immediately to my questions, comments or concerns on the spot. I have been with Ford for over twenty years and they have always treated me like a family member responding to any questions I have on the spot either by phone or in person. THEY ARE JUST SUPERB!!!!!

My experience with Hoffman Collison Center could not have been any better. The person I am most grateful for is Asad as he is an honest and trustworthy person who showed me kindness, care and professionalism throughout my experience with Hoffman. He kept me up-to-date throughout the entire process. He called when he said he would and explained everything in detail which made me very confident about what to expect. The courtesy he showed me is the reason why I would recommend Hoffman Collison Center to everyone. The job was done in a very timely manner and it was done very well. For this I thank everyone at Hoffman especially Asad. If ever I am in need of a Service Center again without a doubt Hoffman will be my go to. Thanks again.

A very good experience. They were thorough, respectful and helpful regarding insurance and rentals. Work was done on time, performed well, and they kept me in the loop. They know what they are doing, and the packed lot attests to this. Also, they are conveniently located, especially if you are “east of the river”. My representative Asad was excellent. Highly recommended.

George in the collision center was great! Great communication and customer service. My car looks like new again! Very pleased.

George did an excellent job with communication and kept me up-to-date on every step to completion of the repair. Great job on repair work

Asad was friendly and professional. And I liked that I got constant updates from Hoffman Collision as to the status of my vehicle’s repairs. Highly recommend!

Asad did a great job of getting the work done on a timely basis on my car, including excellent communication with me throughout and high quality job!

Having an accident is a very stressful time on many levels. I will say that my stress was lowered considerably by the great service, and unbelievable communications from everyone at Hoffman Collision! Total winners!

My car was in a collision and Hoffman was able to setup everything for me. Great turnaround and car looks brand new. Thank you!

Service was great. The work done on my vehicle was impressive . Very professional. I would go back if I needed to.

George Osaris at Hoffman Collision Center was great to work with. He communicated very well, was always friendly, and provided exceptional customer service. I hope I don’t need the body shop again. But if I do, I’m going back because of George and the Hoffman team. (Car looks great.)

Rob and Asad at Hoffman got the job done quickly, got me a loaner car, they handled all of the Insurance activities and my car was good as new. Highly recommended team!