W.B. Mason

Great place to do buisness and to work. I have worked there for 7 years and they treat their employees fairly. Benefits package is great as well. Its hard work but if you can do it you will be rewarded.

A great visit, looking at chairs and file cabinet.

Great company.

Very fast paced and cluttered. But they get the job done somehow

WB should now mean "Why Buy" here in 2024. After 12+ years of using WB Mason for nearly all of our office supplies, including trash bags and tri-fold towels, we are stumped at why at least 4 out of 5 of our last monthly orders were being dropped off in the wrong part of the building, and all orders had several items missing that we were told were "on the truck" and never delivered. Yes, we talked to our sales rep. Yes, we have had a Customer Service specialist get involved, and there has been no improvement. Maybe it is a regional issue, and other people have had better luck, but my job does not include micromanaging the job other people are paid to do. I would not recommend W.B. Mason.

Unfortunately they have gone downhill in recent years and have decided to no longer use WB Mason for my businesses. Too bad because I like to support local businesses and they used to be great. Soap refills which are expensive no longer fit into the dispenser they sold me (they did for a few years) and I couldn't get a solution after talking to some shmo who didn't follow up. Long story, but there was lack of followup, then when I followed up with my new "rep" I got talked into getting a new type of dispenser and refills (which works fine) while they work on the return but now they won't take the old back because I don't have any notes on my conversations. Moving to a more business friendly provider.