Advance Auto Parts

They are always helpful, they go out of their way to help! Always a good experience in there.

Jasmine P provided outstanding customer service and helped me with a seat cover, and when it was uncomfortable and I returnd it, she was still all smiles and friendly service. More people need to be like her. I will be back because of her service.
I really wanted to fill out the survey just to give her credit, but that survey is the creepiest I have seen and a HUGE violation of personal privacy, asking about my grandchildren and ages. Why? Its an auto store. Creeps. Asked my slary and all kinds of personal stuff and the survey was just beginning. Just gross. Whats wrong with these people?

The two gentlemen could not of helped me more will always go to advance autono where else

I would like two employees to be recognized for helping out my sister change out her battery. Angelo and Raymond did an awesome job helping her out. I know tonight isn't the best weather to change a battery but I really do appreciate it. Thank you.

This is for the woman who answered the phone today (10/14/21) at 7:38AM—thank you SO MUCH for your iconic customer service in locating my UPS package.

I called about a package that I never was notified via UPS was rerouted to this store, inquiring if it indeed was being shipped back to the sender. Whoever answered the phone was very kind, especially given that I can only assume having to deal with people's UPS packages is a very annoying part of this job. She took time to look for the package, and unfortunately our call got disconnected.

I assumed my package wasn't there and figured I'd triage with UPS.

To my surprise, despite having not left my number, this woman called me back about 20 minutes later to say she was sorry that she got sidetracked with helping a customer in store but to confirm that she didn't find my package.

I feel like customer service these days is absolute TRASH. You'll go to a restaurant and order your entire meal on an app, or everyone is in a bad mood and treating each other with a lack of patience and disdain.

It was such a small gesture to call me back AND in a good mood, but it really started my day off on the right foot. Whoever the woman was that answered my call—I wish you the best and hope you get raises and promotions wherever you go because you are clearly a conscientious worker and a kind person.

Thanks again. 💖

Went in for a new battery, the customer rep was very helpful in locating the battery and ringing me up. Luis (I believe was his name) was a champ and did a quick, solid install.

this is a good place 2 buy tires they give you good service they have 24-hour emergency service and you can get any kind of tired on here I should know I used to work there ask for Mark or Dave they would take good care of you tell him Brian sent you

Went to Advance Auto to buy a DieHard Gold battery for my Cadillac DTS I brought back the old one that gave me the new one went in with no problem I recommend to my friends and family to go to Advance Auto thank you very much

I was having some trouble with my car starting, I had to give it some gas to get it to turn over. This is right when it's starting to get cooler at night. I brought it down here, I didn't catch his name, but he came out tested everything gave me the slip. Told me it was all good, and that it could be weather related. He actually even said next week it's supposed to be warmer, so if it continues then take it for a tune up, but if not, then it's likely the cold. Very knowledgeable and helpful. I was literally in and out in less then 10 minutes!

For the short staff we are aND high volume we have I think we do a pretty good job! We respect amd value all our customers,we keep a calm and cool attitude,we give the respect we get thank you all for the love positive or negative.

Neat. Orderly. Very knowledgeable and helpful staff. Huge parking lot. Handicapped accessible. This is also a UPS drop-off and pick-up yall!

Very good service. There was a female employee who was the one who installed my battery and placed the old one on the trunk of my car. Very friendly and kind staff thanks!

Staff phenomenal placed my wipers on. Price was great.

Jeremy and Janet are first class. They offered to help me with my car in the freezing cold. Very knowledgeable, professional and went above and beyond.

Love Advanced auto!
I recently rented a pressure machine to help me find the antifreeze leak in my car.
Problem solved!!

Staff is always helpful. Convenient location right off the highway. You can order online and ship to store. Great deals!

Very helpful staff. Thank you Glori for your good customer service.

Customer service is top notch! Good people, pleasant and very helpful.

They had the part I needed. Not always the best price.
But the employees do look out for their customers.

Knowledgeable and kind staff. Good stock and ample product.