Integrity Auto & Towing, LLC

Integrity Auto is one of the best mechanics I've ever worked with. Frank is honest and very skilled. I had a trip coming up, and Frank rushed to finish the job before I could leave on time. The price is always fair and the work is perfect. Frank always takes the time to explain the issue and show me exactly what's happening. I highly recommend Integrity Auto.

I rarely pen online reviews, but my recent experience with Frank at Integrity Auto & Towing, LLC deserves a moment of my time. My wife and I brought our car in for a front ball joints replacement, and the entire process was smooth, efficient, and transparent from start to finish. Frank demonstrated professionalism that lived up to the name of his business. The repair was completed promptly, and the quality of work and replacement parts was top-notch. The pricing was fair and transparent, without any hidden fees or last-minute surprises. To sum it up, Integrity Auto & Towing is aptly named. If you want reliable, honest, and high-quality automotive service, look no further than Frank at Integrity Auto & Towing. We couldn't be any happier with our experience, and will be trusting our vehicles with him for years to come. Thank you, Frank, for making our automotive repair experience a pleasant one. Your dedication to your craft and clients is commendable, and it's businesses like yours that restore faith in the automotive repair industry.

Frank was recommended to me by another shop that couldn’t work on my vehicle. He was able to take my truck in same day, provide me a reasonable quote, and a fully functioning vehicle all within a timely manner. He even called a few days later to follow up. Highly recommend him

Integrity Auto always does great work.

When my 97 Subaru has issues, Frank has always been able to fix it, and he hasn't been stumped yet. From a just changing oil to swapping a transmission Frank has done a great job with all my automotive needs. Friendly, reliable, and reasonably priced service, highly recommend.

Thanks for the great work, you're the man Frank!

I am so grateful to have found Frank, owner of Integrity Auto & Towing. About a week ago, I had my mom visiting from MA when her transmission blew and needed a new one. He also serviced my car in the interim, and I had it back within a day. As women, car issues can be stressful with lack of price transparency, and Frank cleared that up immediately. The name "Integrity" holds true, will definitely bring my business here going forward.

Integrity Auto took care of me. When my civic had issues, Frank took up the challenge to fix it, and he did! He solves problems and charges great rates for work. I highly recommend checking out Integrity Auto if you want high quality work at a good price.

Thanks for the great work, Frank!

Excellent and friendly service. Several friends recommended me to Integrity Auto LLC. After bringing my car in and meeting with Frank, I must say, my friends were on point with their recommendation. I have nothing, but positive things to say. Frank is a straight shooter, and a great Mechanic. He really strives to achieve great customers service, and most importantly to gain their trust. I Highly Recommend. Fives thumbs up!

After a recent storm my car began making some noise I couldn’t identify. I called Integrity Auto and Frank was SO helpful, told me I could bring it right in. He quickly took a look and was able to help me out right away. The fact that he took time out of his Friday afternoon AND Saturday morning, last minute, speaks volumes. I would recommend without hesitation!

Frank quickly and efficiently helped fix a puncture I had in my tire same day. He was friendly and honest and it ended up being a small repair and the charge was very fair. Would highly recommend based on my experience.

Frank is a real mechanic who has a well developed sense of fairness and INTEGRITY. He solves problems and is relentless in his pursuits to repair and restore vehicles. A car guy who enjoys people and his profession. Tells the truth. Values the opinions of customers and will not take a job he feels that he cannot do and do well. I have 5 vehicles (one antique) that I take to him. He cares for cars and I consider him a true professional.

THE absolute best service I have ever had at an auto shop. Frank got my issue resolved quickly and helped me resolve an issue when the part I ordered from a supplier didn’t end up fitting. Honest, quick, and quality work!

Frank lives up to the name: Integrity Auto! He was willing to help me in a pinch as I was travelling through and gave a no-nonsense solution to my mechanical problem.

Got a flat tire 4 hours away from home and this was the only tow place able to help! They went above and beyond, and the girls in the office were super helpful on the phone as well! Highly recommend!

I would not trust anybody else but Frank with my car. My brake job was done quickly, professionally, and with the highest quality parts; not to mention at nearly half of the cost I was quoted at by another garage. And, Frank cared enough to show me my old brakes so that I understood what condition I had allowed them to deteriorate to. I really appreciated this, because it confirmed for me what I was already led to believe: Frank sincerely cares about the people driving the cars he repairs. I've been to plenty of garages that just try to milk their customers with unnecessary repairs, use cheap parts, and even one place that would break stuff on cars because they assumed their customers were too ignorant to catch on to their schemes. You do not have to worry about such scams being pulled at Integrity Auto and Towing. Great work is done here. It could not have been more clear to me that Frank takes pride in his business. You will not be disappointed with any aspect of their work.

I had a great experience with Integrity Auto in West Hartford. I had gotten in a small accident and stumbled upon his shop on Google. The owner was extremely accommodating and he did exceptional work fixing my car. I will be recommending to all my friends and family and will be sure to go there for all my future repairs. Best experience I’ve had with an auto shop, 10/10

I love coming here. I've been turned away from some shops because my car is too low but they gladly took it in. Frank is an honest man who will try his hardest to get you the best price possible. Not only that but he will get your car fixed on time. I highly recommend coming here, you won't be disappointed.

Great auto repair shop! I'd recommend Integrity Auto to everyone. Frank honestly cares, and goes out of his way to take the time to answer any questions and concerns. I never post.., however I really felt compelled to show my appreciation..:)

Frank was very considerate and ready to explain things and save me money where he could. He was willing to work around my schedule—delivering excellent service all around!

I have never felt more confident in the service I get from Integrety auto. I am known by name and whenever I am in need of service Frank and his staff knows what my vehicle needs. I am reminded of everything from oil changes to tire rotation. Prices never fluctuate and I would not change my auto guy for anything.

I've brought several different cars to this garage from my 2005 Nissan Altima to my 2013 VW Passat, I have always known my car was in good hands. I don't have to worry that I will get surprise charges or ridiculous hourly fees. Also every time I've come here service is prompt and for any issues has always been solved same day (even when I came in for a misdiagnosed issue, and the wrong parts were ordered per my mistake!). I feel like my money is actually going to a garage that works hard and earns it, then to a corporation that just sees me as just another number. Thank you for all your help!