New Balance Factory Store Clinton

**New Balance Factory Store: Step into Quality Service**
Discover top-notch athletic gear at discounted prices with the added benefit of helpful staff at the New Balance Factory Store. Whether you're seeking expert advice on footwear or apparel, their friendly team ensures you leave with the perfect fit for your active lifestyle.

Exceptional Customer Service experience. Went in because who doesn't like buy 2 get 1 free. Great deal. After my accident I have braces that need to fit inside my shoes. Best thing is you can get different widths here. Selection is limited at store with width in woman but got them in Men and you really wouldn't know a big difference,but I got to go home with 3 sets of shoes with 4e width. The man who helped us was exceptional. Helping anyway he could. Made sure we left satisfied and honestly we really were. Very comfortable. Super supportive and they even have more with better support. Just a beware. We didn't know they moved. No longer in Westbrook. Clinton now.
Came in for new shoes. I already have worn out a pair from a year ago. Arrived and people waiting out the door. Come to find out it was Buy one Get Half off. Not much of a selection for walking shoes and the girl wasn't much help. Plus those shoes weren't even on discount. Thank God another worker came by and helped me and I ended up get two pairs of cross trainers.

hunter and the crew were amazing made sure i had exactly what i need great experience

Great deals, great choices of footwear. Great customer service.

Only issue was trying to find the location. Needs a larger sign. Staff was so helpful. Went to the outlet hoping to find a deal. Staffer told me to look at the regular merchandise along with the clearance as it was President's day sale.
I got a great deal on a pair I love.

Russ was amazing! Excellent service provided, helped and greeted us from the moment we walked in the door. Answered all questioned we had. He's the sole reason I'm coming back

The stock of merchandise was tremendous. The staff was alert, attentive and helpful. I had a return without my receipt and they treated me with empathy and allowed me to change the sneakers to the right size.

Awesome. Prices purchased sneakers 60 % after Thanksgiving. My husband loved the sneakers. They still have a great sale.

I had two different employees ask if I needed assistance despite the store being packed, and I wasn't even in the store long. They were having a BOGO deal and I was able to find a pair of New Balance that seemed to be sold out everywhere for a great deal.

Since it's an outlet store, selection is limited. With that said, customer service was top knotch today. Jen showed me my options of styles but as usual my 4E wide foot is hard to find sneakers to try on. Jen ordered two pairs of sneakers that will be coming from another store in a week, give or take a day or two. Good looking out Jen! The NB Factory Outlet store is always my first choice for sneakers.

Alot of hot New Balance footwear and Gear.

The manager and sales associate were very helpful .
They new exactly the shoe I was looking for. . The store was very clean .
They illustrated good sanitizing habits .
Glad we took the 55 min trip there .

Didn't think much of the store when I walked in. But the one person there was wonderfully helpful. She explained my options and even ordered my shoes from another store

Lovely place , great prices awesome discount!

Staff was so helpful and patient. They were having a 40% off sale so prices were great. Glad I went.

Great prices and I felt safe because they allow only a limited amount of people in the store at a time and enforce their wearing mask and social distancing policy.

Super helpful and patient. Cam went above and beyond to find the right shoe for me. Highly recommend the store and the entire staff.

A 5 star experience. The staff and Manager were well versed on all model of sneakers. Also were extremely helpful

The sales man that helped me was super helpful asking ?s to help me find the right trail sneaker for myself!

Store was clean, staff was helpful, I had a good experience.