Mr. Rooter Plumbing of South Central Connecticut

Luis let us know he was on his way. Arrived and quickly assessed the problem and went to work
He did a great job, explained everything he was doing and fixed the problem. Very friendly, personable, professional, neat and organized!
Would recommend him to friends and would request him again.
Very good job!!

I had an emergency both John and then Mike moved quickly, and although I ended up needing two different people to come, they made time for me the same day and showed up within an hour. Plumbing bills are never fun, but they are a lot easier to swallow when people work this well with you. Also a lot of respect for the dispatchers because they played a big part in this today thank you, Sky.

Luis was courteous, friendly, personable, neat and extremely professional. I do not normally hire companies opting to do things myself. I am glad I did, it was a great experience that saved me a lot of time and frustration. Thank you Luis, great job.

If I could give 10 stars I would! Mr. Rooter saved the day and my Xmas. A clog 12 feet down in the pipe was causing my toilet to not flush and overflow. Of course it’s Xmas so I have company. Luis Carrillo arrived within an hour of my call. He was professional and friendly and did a fantastic job! Unlike other companies I had called, Mr. Rooter DID NOT charge me a $500 emergency visit fee. The cost was significantly less than I expected especially considering the amount of work done. I will recommend them to everyone I know! I was even happier to learn that the company is not corporate. It’s family owned and operated. You can really tell it’s a family business when they don’t nickel and dime you at the holidays. Call them with absolute faith and confidence!

The professionalism of this company started right from the phone call. The woman who answered the phone was friendly, courteous, and was able to send someone down the same day. The driver they sent down was Luis. He was absolutely fantastic! He attentively listened to the problem that I was having with my curtain drains and suggested a resolution. I was absolutely satisfied with his service and the company!! AAA+++

I highly recommend Mr. Rooter. The technicians are very professional and courteous. All the issues at my home were taken care of at a reasonable price. They were on time and quick. If I could give Jonn more than 5 stars I would. He was very efficient and was able to accomodate an extra fast repair for me. Thanks for your great job and service!

Luis was a polite and knowledgeable worker. He was also friendly. He fixed the problems in a short time Was clean and professional. I would recommend him and your company to anyone having a drainage issue. Thank you Luis .

Mr. Rooter is the best! They have helped us with a number of plumbing projects. They provide excellent communication, are competitively priced, and get the job done. I highly recommend them.

After the call the service man came very quickly did a professional job with extremely friendly and even though he took his time he completed very quickly I would use these guys in a heartbeat

Mr. Rooter is the only plumbing service that responds every time there's an issue within 24 hours. When it's an emergency, they show up within the hour. They always solve the problem and ask if there's anything else they can do. If you've ever had difficulty getting a plumber to respond, you will immediately feel comforted when the technician says, "OK, while I'm here, is there anything else you're having a problem with?" They don't overcharge, either. I highly recommend Mr. Rooter for every household or commercial plumbing need.

Service is great with this company. They came promptly to install my new hot water heater. When I called the office, I got answers to my questions in a friendly and professional manner

Jason was great. Our house is over 150 years old and can be challenging. He was just wonderful and got our issue solved which is never easy in an old house.

Called at 730am on a Saturday, Office called me back at 8am and Jonn was there at 845am. Was having an issue with our basement sewage ejector pump staying on.. Jonn quickly found the problem.. he even let me go run to get the part needed to fix the issue.. He explained everything, made some recommendations and was very personable. For a Saturday call the price was reasonable and we were up and running! I would definitely recommend them.

Water heater needed to be replaced. Called Mr. Rooter and the technician came on time the next day. Anthony was very helpful and knowledgeable answering any questions. He finished the work within a few hours. Highly recommended!

Friendly, prompt, efficient staff. Derrick was on time, assessed the cause and fixed it. I highly recommend this company. BTW, I used them approximately 6 yrs ago which is why I called them today.

Great experience working with Mr. Rooter over the years. They are the contractor used for our pipe safe program and they have always been fast-acting in getting the problem solved.

We woke up to a major backup. Mr Rooter was there within an hour and fixed the problem. The tech, Luis was courteous, caring and very efficient. I highly recommend Mr Rooter

Luiz knew exactly what to do and he had our issues resolved quickly. Response time from call to done was excellent

We had an emergency situation, and Johnny was able to come out within the hour. He was professional and helpful. Thank you!

Called with an emergency to me. They promptly answered the phone and were thorough in explaining options and pricing. They scheduled something quickly and we’re able to get out even earlier. Happy with Derrick who was very friendly, neat and knowledgeable