Ray's Automotive Inc - Auto Body Repair Waterbury

I had my car fixed here and was more than satisfied with their work. Joe in reception was kind, helpful, and always kept in contact about the status of the repairs. Ray was very knowledgeable and runs a tight ship. They even went the extra distance to have the exhaust repaired by working with a different business. Top notch work overall. We will be back for all of our car needs.

Ray’s Automotive is great! They gave me an estimate to repair the front end damage on my car, took the car in a timely manner, fixed it perfectly and had it ready to be picked up
exactly when they promised. They also took care of getting my car rental back to Enterprise for me. My car was cleaned inside and washed and waxed outside! Ray’s is simply the best. I highly recommend them!

BEST REPAIR SHOP!!! My first time using my first repair shop in CT and they have done an excellent job with my car and I got it back quicker than I thought. I DEFINITELY recommend to others! Very hardworking repair shop and keeps me up to date with my car. Joe and Chris were very helpful and very nice people. I love how my car looks. My car looks brand new again!

What can I say, the service and the work here is fantastic!

I've been here twice for separate issues and each time I left feeling good about my choice of shops. Today I had a hood latch issue that needed to be repaired. Ray came out and took a look at it, took it in the back lot, and in no time came back with it repaired. He explained what was wrong and unlike most other shops, actually gave me the real deal and didn't try to upsell me or get me to do additional work. That kind of honesty, especially in the auto repair industry, is rare, so when you find a place like Ray's you keep going and you recommend them to everyone! I know I will.

I recently had a fantastic experience with Ray’s Automative. From start to finish, their service was exceptional. Joe was friendly and knowledgeable, providing me with a clear estimate and timeline for the repairs. The quality of their work exceeded my expectations - my car looks as good as new. They also kept me updated throughout the process, which I greatly appreciated. I highly recommend Ray’s for their professionalism, skill, and excellent customer service. I'll definitely return for any future automotive needs.

I’ve used Ray's Automotive on two separate occasions. My car has a unique, limited edition, color to match and they went above and beyond to get the job done right both times. They stayed in touch with me regularly, via email and phone, and informed me of any delays in a timely manner. I would 10/10 recommend Ray’s Automotive for anyone who loves their car and is looking to get the job done right. In addition to their quality of work, everyone that I’ve met or spoken to was very pleasant and the lifetime repair warranty is the cherry on top.

The folks at Ray's Automotive did an awesome job on my car repair. Felt like I had a brand new car all over again. Very thorough on their analysis of what had to be done and I was informed every step of the way. I would definitely recommend them to anyone in need of having their car repaired.

Just had my Subaru Legacy fixed at Ray's. I was in a car accident and was referred there. What a great experience I had, my car looks as good as new. Great staff, clean office and excellent work!! I highly recommend this autobody shop to anyone in need of one.... you won't be disappointed. 💕

I had a great experience with Ray’s Automotive. The service was great and prompt. My automobile looks amazing. Thank you Ray Automotive for taking good care of my car

Ray's automotive were very helpful. They kept me up-to-date on everything for my vehicle. They were very fast very friendly people. I will most definitely be using them again in the future for all my vehicle needs.

Excellent service!! Friendly staff! Very prompt!! Sent me updates and my car was fixed in 3 days! Could not be happier with Rays Automotive and I highly recommend them and give them a 5 star rating!! Thank U!!

My experience with Ray's was a great one.l was impressed with their honesty and professional work.
They were upfront with all the information,no gimmick no fast talk to get your business
They were great with the Insurance and took care of everything.
My vehicle was fresh out of the dealer. I was apprehensive about getting everything done like new again. They did it.

Overall honest, clean work shop and organized.

Great service.

The best staff ever!! Friendly and prompt! Took care of everything for me!! Was so happy my car was fixed in 3 days! Very professional and would highly recommend this shop! U will not be disappointed! Thank U so much for everything to everyone at Rays Automotive!!

Extremely professional and courteous. The guys over at Ray’s are always so kind and want to provide the best service at a great cost. Truly humbled and hard working group they have working there! Will recommend them a million times over!

I’m so happy I took my car to Ray’s Automotive. I had an accident with a deer and the deer won, leaving me with a half busted vehicle. Thank God it wasn’t totaled but the damage was extensive. I trusted my vehicle with Rays Automotive and I’m glad I did because not only did they do a fantastic job, they completed it in a timely manner and kept me updated on the progress. Best of all my baby is looking brand new.
Side note: I had a rental from NY that had to be returned to NY. A 2hr drive from home. I was dreading having to drive up to return it and Joe came to the rescue. He went above and beyond by helping make the calls and expressing what an inconvenience this would be for me. In the end Joe had me leave the car at the shop and took care of the logistics with enterprise. Thank you Joe for all your help. I am extremely happy with the service and my vehicle.
Patricia

Ray's was very helpful and did a great job repairing our car after an accident. They made the whole process so much easier and were very supportive. They also worked with Enterprise to make our rental process go smoothly.

Joe and the Ray’s Automotive crew took care of me after a deer ran into my car. They did a very nice job. They were very transparent with the process, as procuring certain parts takes longer these days. I needed a rental car for a few days at the end of the repair due to snow and Joe set it up where all
I had to do was pick it up by my house and then drop it off at the shop when I picked up my car! I’m used to having to Uber or rely on someone else, but that was clutch!

Great experience with Ray's Automotive. I was always kept up to date on repair progress. Kudos to Joe for top notch customer service. Repair work was flawless. Thank you for your professionalism and quality work. Highly recommended 👌

Ray's automotive helped get my car back to normal after we were hit from behind. Our car had somewhat major damage on the back trunk and underneath. Ray's automotive was recommended to us by the insurance company. From the start of the evaluation to completion, it was about 3-4 weeks to get my car back. Up front they gave us an estimate on time, what would be done, and worked with the rental car company to help us continue our normal day to day lives until the car was finished. The work looks great and I am so pleased. I would recommend Rays Automotive in Waterbury for others who may need autobody work done on their car.

Joe and the team took great care of my wife's car. They got the car processed quickly and kept us informed of the progress of the repairs. They set us up with a rental car. They made the entire process pretty painless. The car was repaired quickly and it looks fantastic.