Progressive Benefit Solutions, LLC

My employer used them for my HSA account. They served me well. When I finally needed to transfer, they helped me out with that too. Can't say anything bad about them with my experience. I suggest you check them out.

I'm thankful for the oversight with the benefits and the staff communicate well!

Through a previous employer, with their pre paid card, they will not pay my deductible and say that I have to pay my Dr, submit a claim, and get paid back. I don't trust them, and it's ridiculous that I have a pre-paid card that's essentially useless. Will be going to complain to Rhode Island attorney generals office about this if this isn't resolved by the end of the month.

Absolutely the worst customer service on hold for over an hour plus just to rest my security questions. Do they have one employee that answers calls. Terrible

I have been on hold for 3 days trying to get through. I used the option for the "system to call me back" and that NEVER happened either. Worse customer service EVER!!!

As an employee of a place that uses PBS to administer our benefits, it's been awful. They have consistently denied childcare claims for insufficient documentation when I used childcare receipts that had been accepted without question at a previous employer. I plan to advocate for us to use a different benefits administrator going forward.

I used their Dependent Care Plan and was extremely inconvenienced when they closed my account without notice, no call... no text... no personal email... which leaves a hard working single mom scrambling to pull through just before the holidays. Very unhappy. Definitely do not recommend if you are looking for a customer focused business.

Scam scam scam. Do not use

VERY BAD avoid.