Mark Nickerson - GEICO Insurance Agent

Michelle was very professional in changing my policy to another vehicle. Thorough and fast. Excellent customer service, indeed.

I called around several places to see who could give me not only the best quote but the best service as well. My rep was Justin and he was more than helpful and made feel comfortable amd confident in the plans I was receiving. He was very friendly and honest and gave me prompt service to help me get my rates even lower than anyone else and than what I was first quoted. I am and will continue to be a happy Geico customer. 😊

Justin took my call and did a fine job of getting me the boat policy that I needed. He worked efficiently, was friendly and kept things simple. Another agent, Abby had left a very friendly and professional voicemail a few weeks back after I had saved an application. Basically the agency did a fine job following up and delivering. Good work. All the best.

Worked with Agent Justin Hedrick a couple
weeks back to quote and change my car and home insurance. Although we did not meet, talking through my options and coming up with the best price for me was Justins top interest. He as very genuine, helped me understand my options and was very professional and efficient. He’s a grea asset to the staff. It was great chatting as well and i appreciate all the help and personal touch and call back! Thanks Justin.. highly recommend Geico, Justin, and the Waterford agency.

Justin continues to provide great service. We chat a couple times each year to make sure my homeowners and car insurance give me the best coverage for the cost.
Jennifer (in the office) was a big help today coordinating my phone call.

I recently worked with Justin Hedrick out of Mark’s office. I can’t say enough about Justin’s excellent service. He was thorough, detailed and patient. He answered all of my questions and initiated suggestions to my policy. I ended up going with the policy he recommended ! I trust Justin gave me sound advice and it was a pleasure to do business with him .

As a Senior , it was difficult to understand my insurance policies. I contact Justin Hedrick via phone from Geico in Waterford . Justin took the extra time to explain the changes in my policies. His explanation was meticulous in detail and he patiently went the extra mile answering all my questions. I was impressed with his knowledge and willingness to help.

I requested a quote from Geico and received a call from Justin Hedrick. I was driving at the time and asked if I could call his office when I got to work. Justin was able to pull up my quote and was very professional and patient when explaining the policy coverage. If anyone is looking for a quote I highly recommend Justin.

Made the switch from Liberty Mutual to Geico a few years ago and have been very satisfied! My agent, Abby, is always quick to respond and update my policy as needed. Very easy to get in touch with her via phone or email. And they have great rates!!

I worked with Justin Hedrick for renters insurance and to switch my car insurance as I moved to CT from out of state. He was very knowledgeable about the various insurance options and discounts I was eligible for. He provided great recommendations and advice about what else I would have to do as someone moving from out of state. I would absolutely recommend him to anyone else looking to start an insurance policy!

I called for an auto policy and talked to Jamie and I just wanted to say that she was so helpful and nice and very relatable and easy to talk to. She answered all my questions and made sure I had everything I needed. She saved me over 200$!!! I love her!

Very courteous service and information given by Justin in accessing my insurance needs. I was also able to save some money.

I've been a customer few a few years now. I love the app but sometimes I rather go into the Waterford office to discuss my policies. Abby Dawson is always very helpful. She'll take the time out of her day to review my options so I can make a better informed decision. Thanks Abby!

Justin was really helpful in creating a quote and policy for new homeowners insurance. Quick response and clear communication by phone and email made the process easy. Thank you!

Amazing staff, they are very friendly! I felt as they knew me for years. Also they saved over $160 per month for my sister's insurance. It was awesome and she was super happy! So thank you guys! You have definitely earned my review.

I have had Geico car insurance for quite awhile and always been satisfied with their insurance coverage. Recently, I stopped into their Waterford office without an appointment to get a quote for homeowners insurance. I was seen right away by insurance agent, Laura. She was very approachable and very thorough with providing me coverage options. And, by the way, I was able to save approximately 35% over my existing policy with similar coverage. Needless to say, this was a positive experience. Worth considering....

After having Geico Auto Insurance for many years, it was no surprise when we decided to continue utilizing their services to bundle our home with our auto policy. I met with Abby Dawson to setup up our homeowner's policy in person and she ensured that we had the appropriate insurance coverage for what we needed and all the benefits of bundling the policies together. Within the past month, Abby helped immensely to ensure our policy was renewed appropriately. I would recommend Abby and the Waterford Geico team for your insurance needs!

Justin H was awesome, took his time and explained everything to me. When you call the office ask for Justin. Customer service skills on point!

Friendly and efficient. Old fashioned customer service.

This office is one of the best insurance offices I have been to. The staff is professional and courteous! Highly recommend for anyone looking to buy insurance! Best of all they are local!