Mack True Value Hardware

Super helpful. Excellent selection. A great hardware store. Has everything from bulk grass seed to flashlights.

Mack True Value is my “go-to” when it comes to anything I need. They carry a large selection, but what makes Mack truly stand out is their customer service. I have never felt ignored, put down for my lack of knowledge, or unimportant at Mack. EVERYONE on the staff is knowledgeable, the store is clean, and you will feel truly helped in an always honest way. Plus, they have free popcorn.

I love this place! They are SO friendly and EXTREMELY knowledgable. We had a leak in our toilet and they knew exactly what we needed and told us how to fix it! They have just about everything you could need for a project and the know-how to help you do it right the first time.

This is the best hardware store in Johnson County. Everyone is very helpful. Prices are fair and they carry everything

Always friendly and knowledgeable! Best place to go to for any sort of home repair or improvement

Mr Kelly has done a great job establishing this business as organized, clean, and customer service oriented. Thank you nieghbor.

Great team great store.

This is a well stocked hardware store. No need to traverse a huge box store for the parts you need.

Friendly, helpful staff....great service!

The service at this store in unmatched. Just like the old days, these folks greet you when you enter, inquire about what you need, walk you to the product and help you find exactly the right item. Today, someone took the time to help my husband find the exact 90 cent screw he needed to fix our door.

5 stars all day every day! Here is the difference between Mac true value hardware and one of the big-name hardware stores. I just walked in with my toddler and as always, was immediately greeted with a smile and the how can I help you. I told them what I was looking for and another gentleman walked me all the way to the hardware section. Not only did he take me there but he actually helped me find exactly what I was looking for, put them in a paper bag and mark them accordingly so I could pay for them. As we were walking out, my toddler got a free bag of popcorn which is always ready in their machine and I checked out. Please support your local hardware store. Their prices are great but the service and advice is what makes the difference.

This little hardware store is probably the best in the Kansas City area. I have been a patron for over 30 years, and Kelley and crew are the best in the business. If they don't have what you need, they will direct you to another source. Extremely clean, and well organized, this hardware store will be your first stop before relying on the big box home improvement stores. My wife was a manager at a big home improvement store, and I would still swing by Mack Hardware before buying from the home improvement store.

Staff: very friendly, very helpful, very knowledgeable. Prices are fair definitely the place to go for your d.i.y. things

I have been to home Depot and Lowe's and couldn't find anyone knowledgeable enough to help me figure out how to go from the old gas line to the new gas line with the proper couplings. But the great service here and the people of knowledge was a true surprise and great experience.

I need to come back and add a photo, but dang I sure love this store. All of my gardening needs, so many of my household needs as well everything from replacement vents that you often find in old Mission homes to drill bits, screws, you name it.

And the staff! They are the best and most friendly people, who if they don't at least enjoy their job, they sure as heck are fooling me. Super helpful and knowledgeable, always willing to stop and think with you to problem solve potential solutions compared to the other stores who...well good luck even getting any help from an employee usually.

Anyways 5/5 love this place and I haven't been to another supply store for a good while and have no plans to change that. How do you beat small town style relationships?

3/4/2022 update: still amazing. Still 5/5. Love this place!!!

When I go to Mack Hardware I ALWAYS know that I will be treated like I am the only person in the store. The personalized customer service is so far beyond anything you would ever experience at the box stores. I can always count on complete honesty and be able to talk to the employees about diy options before having to purchase a new item. I have somehow adopted Steve there as my 'go to' person - he is very familiar with their products having been there so long. I can easily access him on the phone when I have questions before I get out and about and can always count on his amazing help. The store is fun to browse as well, much like a general store in many ways. I find the prices most reasonable. Thank you Mack Hardware for being there for our community! Other stores should pay attention. :-)

Just stopped in to get moving boxes and was extremely delighted by the kind service and variety of what was available (the moving boxes were right next to pickling and canning supplies!!). Will be coming back for sure!

Great location for your home repair projects. Personal service is always available for your needs. Easy access with storefront parking. Many choices for out of the ordinary parts needed for fixing and/or repairing many household items. Give them a visit, they are willing to help you.

Enjoyed visit. Birdseed was on sale!!!

I needed some paint Home Depot was crowded so I thought I would spread the money around. I went to True Value and had the store to myself. Not really but it seemed like it. The staff was helpful and I ended up buying more than I needed. I highly recommend this place. Very clean. Had a wonderful time. Go see them.