Keeton Auto Repair

I recently had the pleasure of getting my car serviced at Keeton Auto Repair and I must say, my experience was exceptional. The team there is commendable for their thoroughness in diagnosing and fixing vehicle issues. They maintained open lines of communication throughout the repair process, ensuring I was well-informed and comfortable with the proceedings.

The transparency in pricing was a breath of fresh air in an industry where costs can often be obscured. I was provided with a clear breakdown of the services rendered and their corresponding charges, which allowed me to understand exactly what I was paying for. The final invoice aligned perfectly with the initial quote, confirming their honesty and integrity.

Most importantly, the quality of work was outstanding. My car was returned to me in excellent condition, with all issues resolved. The attention to detail and the proficiency of the mechanics were evident in the performance of my vehicle post-repair.

In conclusion, Keeton Auto Repair provided a service that was not only professional but also imbued with a sense of personal care and assistance. I would highly recommend them to anyone in need of reliable and high-quality auto repair services.

Was referred over to Keeton by Discount Tires after getting new tires put on my Audi A6 for realignment of the AWD. Didn’t have an appointment but really needed to get this done that same day due to how out of line the car was. They had a full garage and alignments ahead of me. The owner said hold on a second and talked to one of his technicians and said they could do it right then. The Technician held off from taking lunch to work on my car! I mean, does that happen in this day and age??? Realignment done in literally 30-40 minutes. These guys have my business going forward. Fantastic job and soooo appreciative of the owner and that technician!

They made the process so easy and smooth! Was able to make my appointment online and they even sent me pictures of what they found going on with my car. Then they called to walk me through the problems, talked me through my options without being pushy, and did an excellent job on the repairs. Would HIGHLY recommend Keeton Auto Repair!

Keeton was great to work with. They got me in last minute before the holiday and even worked late to ensure my car was finished in time. They communicate well and I think their pricing is reasonable. Will definitely use them again!

Keeton did a good repair at a reasonable price. They prioritized the repairs (big & small) that I needed which allowed me to pick the most important issues to take care of immediately. I am pleased with the work and the results.

Very professional and clean place! I enjoyed very much a cold drink and snack as I had to wait for my vehicle to do an oil change. I am returning to do my truck in the near future. We are new to the area and are very happy we found your shop.

Thanks again!
Debbie Gilmore

Excellent service, fast, friendly, professional. Went in for an oil change and they caught a fluid leak and a nail in my tire…very inexpensive assessment and tire patch. Glad they caught it.
So far, I’m more impressed with Keeton than the Honda dealership as far as cost / service and convenience.
Highly recommend them. 👍

Keeton staff is very friendly and also they are one of the more honest auto repair shops in Overland Park. We have been using them for many years for all our cars and also our daughter's car. I highly recommend them.

Car is running great. I can't say enough good things about your shop. Wonderful service and wonderful people. Thank you very much. Always will get my business and anyone else's who listens to my recommendation.

Great place to take your vehicle for repairs. They're fair and honest and would definitely recommend. Kelly is awesome. Thanks for all you did!

Updated 8/25/23 - see the end of the review

Everyone at Keeton was very kind, helpful, and patient. I had a great experience working with Tom. I really appreciated their diagnostics being documented online with pictures, videos, and explanations - this really helped to understand, rather than being told an explanation over the phone.

Unfortunately, the fix recommended (oil change) for my car's issue (intermittent misfire and P0011) only remedied the issue for about a week. After both issues came back, I was told that I would have to pay the diagnostic fee ($160) a second time.

This is disappointing - if the intermittent issue had come back while in the shop, I'm confident that further diagnosis would have been covered by the initial fee. Although the people are great, I unfortunately don't plan to come back.

UPDATE 8/25/23
The manager, Tim, reached out to me after my visit and asked for a chance to make things right. Working with him was the best customer service I've ever received at an auto repair shop. He made sure to discuss all of the diagnostic steps and associated costs with tests, and asked for my input on how to proceed to make sure I was on board with it.

I was very impressed by my second experience at Keeton and was happy to have another chance to work with this shop since everyone is so pleasant. I've updated my rating to 5 stars due to my great experience working with Tim.

Received substandard care at an express oil change facility along with a repair recommendation of about $4,000.00. I was aware something was amiss. The lead mechanic diagnosed the problem quickly. He offered to not charge me and recommended I return to the original facility so they could do the job properly. I opted to have Keeton do the job properly. Hence, highly likely to use them in the future for oil changes.

This was my first visit to Keeton Auto Repair and I will be back. They were friendly, helpful and extremely knowledgeable. Everything was explained in detail to me and I felt very comfortable there. Thank you!

These people are the real MVPs. The staff is great at communicting throughout the repair process. Every interaction with staff has been pleasent. I'll be bringing my vehicles to Keeton from now on.

They have a friendly, knowledgeable staff that get your appointment done on time that they have quoted you on how long the project will take. They have fair pricing, and you can trust the mechanics and their word.

We had 2 trucks in for repairs for our college kids over Christmas break. They got us in and out very quickly. Everyone we talked to was extremely nice and communication was great

Great service. My appointment was on time and the service performed was done well. I recommend them for your car repairs.

I took our car in for an oil change and winterization. The price was very good and everything went as it should. I’m very pleased.

I have had my car serviced at Keaton auto repair several times. I have been pleased with their expertise and attention to detail, and I have had no trouble with appointments and prompt service.

Great service! You'll get exceptional communication throughout your repair process. If you're not sure where to take your vehicle for diagnostic or repairs, start here.