Tires Plus

The staff was extremely helpful. I came in needing an oil change, and having an issue with a coolant leak. They were very helpful in addressing my issues and providing a solution. Unfortunately I needed a full replacement of my Water Pump & Serpentine Belt due to a failed gasket in the pump. While providing a reasonable price for the full replacement, the team suggested I contact the place that I last got the Water Pump replaced less than 2 years ago to see if there was a warranty. It turned out there was and I found out I would be able to get the pump & belt replaced for free. This showed me their honesty and that it was more important for them to provide me an affordable service than to seek out money, as I wouldn't have thought to make that call had they not suggested it (wasn't even thinking about the possibility of a warranty). I will take my vehicles back to be serviced at this location in the future.

The manager was friendly and extremely knowledgeable. i also heard him talking with other customers on the phone as i waited and his service level stands out in today's work environment.

Both employees who I spoke to on my last visit were extremely polite and friendly and willing to help. Give them a BIG Christmas bonus so they will stay on.

We have depended on the totally professional and competent service provided by Carl for several years. So glad that he is now the manager, a well deserved position. So pleased with his service that we followed him to this new location, and will continue to be a customer!

My experience today shows that there are still good people in the world. I brought in some go kart rims and tires. Knowing that they were small and out of norm, the gentleman that helped me took on the task and was upfront with me. He saved me a ton of time and didn't charge me a cent. His only ask was that I write a review. My review is this. These guys take the time to go out of scope just to be helpful. They will have my business and I hope they will have yours.

Very friendly and helpful staff. They were on time with my appointment and performed work quickly.

Carl(mgr) is a stellar individual. He took care of my disastrous situation in a flash! This is really the most professional tire place I've ever been to. Clean neat great service Carl suggested a credit card with this company and I got it. I recommend this location highly to anyone!

Well decided to try this tires plus again came here awhile back and tires on a truck and was pleased with their work. I got here at around 7:40am they like others don't open till 8am, was waiting in car noticed another man go in so I went in. Waited my turn let Carl service manager know what I needed and he informed me only a/c certified person at the shop was him but he would try if he had time to get it done for me, he also let me know his first mechanic wouldn't be in till 9. I agreed to leave car I walked about half block down to grab some breakfast found restaurant not open tried calling for a ride home no one answered so walked back to tires plus. Got there Carl already had my car in shop and he was working on it. He was very diligent on doing his job around doing work on my car, long story short he got my car done was very professional and I feel went above and beyond to help me. I appreciate everything he did and will be recommending this tires plus to everyone I know and will be back. Thanks alot Carl you've renewaled my faith in tires plus

We were on a trip & traveling through Overland Park, KS & noticed a bolt in one of our tires. I called this establishment & even though it was on a Sunday & close to closing time for them, they still got me in & took care of the problem. The service repairman was helpful, courteous & conscientious & did an excellent job with the repair. Would highly recommend!!! Thank you!!! folks!!

I had an appointment for a tire rotation and oil change. Dropped my car off and was pleasantly surprised when they called and my car was done several hours early. The work was good, the price was reasonable and they treat you like you might actually know something about cars. Which I appreciate since I used to own my own shop.

I have just had great service from them they set me up with my appointment and made sure that my kids stroller tires had the correct air pressure

Seth and all the guys in the garage are awesome . Great customer service - great at updating me . I had struts, tires , alignment etc.
but..... Mr District Manager - who was in the office on Monday 4-18-16 .is HORRIBLE . He was literally yelling in a conference call about all the stores , telling some of them they were over on payroll, talking about the glass half full half empty and not considering the ice . If I were an employee on the other end of that conference call I would have wanted to punch him . As a customer I heard the whole 15 minute call about numbers and pushing brake jobs and alignments because that is where the money is made . It was terrible . He took a few phone calls within my range of hearing and he was a jerk in all of them . Worst corporate hire ever ! I would quit as an employee than work for him and file a lawsuit for stress in the workplace . Seriously he was awful and someone should look in to this . I would NOT come back if he were going to be there when I need my car serviced again .

Tons of business has been done at Burnett Automotive down the street the past 15 years. The last straw was when I brought in a spare tire on a rim (with a slow leak) to Burnett and they refused to work on it due to it being 13 years old. I told them it was my spare, never on the ground, that I bought from them new. Literally thousands spent at Burnett... refused to look at it. Took it to Tires Plus, no argument. Fixed the seal on the rim, and didn't charge me a penny. Gladly would have paid... I have found my new tire shop! Thanks guys for taking care of a customer!! I am very happy!!!

What a blessing! Every experience here has been great, but they out did themselves this time! New tires in Aug, found a roofing nail less than 2 months later and they took care of me...no questions asked! I just moved closer to the Olathe shop, but I will probably drive out of my way for these guys!

Had a great customer service experience after having all four tires replaced on our van. The mechanics did excellent work and George was very professional, courteous, and thouroughly explained things. Definitely would go back.

These guys are fantastic. Honest appraisals, great coupons and discounts, and good staff, this will be my go to for car repair. Even when a mistake is made, which will happen anywhere, they fix it quickly and take ownership. Great experience every time.

Tires Plus got me scheduled without an appt and repaired my tire within the timeframe given. I was happy with my experience.

Nice place, good service, I recommend for you

The guys here have gone above and beyond to help a customer. I even called from Chicago with a tire problem and they helped! Also, I couldn't get my wipers off to get new ones on from Costco. I brought it in and they put them on for free. They have my loyalty.

This place was a Godsend! Jamie and Devon went out of their way to get me back on the road safe. Thank you so much for all you did. I pray many blessings on you and your family.