AAA Overland Park Insurance and Member Services

Went in to make an adjustment to my car insurance. Jacob was very helpful and helped me make the right decisions. Best of all he was fast and ended up saving me money while still keeping some additional coverage.

I'm really happy to have AJ be our travel agent! We were undecided on many destinations. She did not try to convince or sell us to any place in particular. She went over our interests and desires of where or what we would like to experience during travel. Then AJ picked out options that we may be interested in. We went home and literally called her the next day to book our trip! We absolutory will use you again AJ Johnston!

Have used this Metcalf this location as my prime club. Heading to California then to Arizona for vacation and visiting family. Elizabeth assisted us with maps, tour books and trip-tik. The information they provide saves tine by identifying construction areas, road closures, etc. The tour books provide hotel, restaurant and detailed information about the state and cities. If you are a traveler, AAA is well worth the membership. Kudos to Elizabeth for great customed service.

Not a AAA member, but I stopped in for an International Driver’s Permit (IDP) and the experience and service was exceptional. I walked in not knowing what to expect but Cindy took cared of everything. I was greeted with a smile, was asked the reason for the visit, got my picture taken, got my IDP, paid the fees (as of June ‘23, $15 photo/$20 IDP), and was on my way. From the time I walked in, to the time I left, it was around 10 mins (noted that there was no lines when I entered 😅).

AJ has booked my travel on many occasions and has done a phenomenal job. Please don’t ever leave this location! I don’t know what I would do without you! Wish I could give more than 5 stars!

Locked my keys in my car, and they came within 17 minutes! I loved it fast service! Took 5 minutes to open my door so I can get my keys! Mind you I locked my keys out the next day! It was one of “those” weekend where I kept getting out without taking my keys out! Proud to be a member!!!!!!!!!

Funny story, this was an accidental call so I decided to see what they had to offer. A gentleman by the name of Adam Elliott helped me with ANY question or concerns that I made have had. Mr.Adam Elliott was very patient with me while I took a few weeks to decide what it was that I truly needed. I got the whole package deal for less than $200 a month, that includes road side assistance car insurance house alarm and home insurance. When I tell y'all this man is good at his job I highly recommend his services to whom ever.
Mr. Adam Elliott thank you so much for helping me stay within my budget.

I had a delightful experience recently at the AAA office on Metcalf! I needed a Triptik for an upcoming trip to Arizona, and by good fortune I spoke with Trevor when I called. I explained where I was going and what I would be doing while I was there, and Trevor was able to not only put together a Triptik from start to finish but also gathered maps of the state, the Grand Canyon region, and Flagstaff/Sedona. Everything was ready in under an hour and I was able to stop by and pick it up later that day. How easy was that?! Trevor was delightful to work with, and the entire process was faster than a Google search.

Many thanks to Trevor and the entire team at AAA for providing top-notch service to all their members. It's a pleasure to plan a vacation with their assistance!

I have had quite the opposite experience and wanted to take the time to note a positive. I have been a AAA customer for almost 10 years and have not had a single negative experience. They have automatically decreased my rate upon renewal of my auto policy on a yearly basis for good driving, etc. and Dave Young (my agent) has always been very helpful, polite and has provided me great customer service. I also have AAA road side assistance and have called upon them three times this year. It has value far beyond its cost. They are always very fast and efficient. I have home insurance through AAA as well and they had the lowest rate by half. I hope this helps those of you who are looking. I would highly recommend AAA for your insurance needs.

AAA Overland Park office: excellent service, great rates. My agent Sarah Robar is excellent, very knowledgeable and saving me big bucks!

Went for my International Driving Permit. I got help straightaway, my photo taken, Permit prepared, and paid for within 15 minutes. Staff were courteous and knowledgeable!

I went to this AAA location to get an international driver’s license. The woman who helped me was amazingly efficient and friendly!

Associated with AAA over 55 yrs. Same professional atmosphere in every office throughout the country and this office was no exception. Great service and information.

Have had AAA membership for years. When I’ve needed them for car trouble they’ve always been there. I’ve gotten maps and enjoyed discounts at motels too with the AAA membership.

I thought I did this, I apologize - I'm afraid I have forgotten his name, he was from Almighty Tow and he was fabulous! Got the door open, the car started and some really great advice!

Don’t use Triple A. That’s all.

Awesome Customer Service! The people there are great! Highly recommend them if you are looking for auto insurance.

My wife and I went to pay a bill of insurance at AAA Missouri and we had a great time chartruscaboos and had a wonderful time

I talked to a guy named Brian and he was really nice and he didn't push me into anything thank you bye

Great customer satisfaction. They really have always took care of me!