AutoZone Auto Parts

So, I go in one night a couple weeks ago to get pads and rotors for a brake job the next day. They didn't have the rotors in stock, so I could come get them after 7:30am the next day. I'm not going to do my brakes in the dark, so okay.

The next day, I go in for my surprisingly cheap rotors and discover WHY they were so cheap. The guy only ordered one rotor. I had asked for 2. You don't do brakes one at a time. You do them in pairs.

The manager (Jacob?) drove TWO HOURS AWAY to get me the rotor I needed. That's why he, specifically, gets 5 stars.

Great service. Needed a bulb change before I hopped on the highway for holiday traveling and they got me squared away within 15 minutes. Had a great conversation with the manager. Highly recommend this place

I had gotten the wrong hose at a store in JC and they ordered another for me, ended up being wrong as well but the guys here were really gojng above & beyond to help me. I finally had to order elsewhere so I returned the hose tonight & when I got back to my truck it wouldn’t start so Blaze & Jacob tested my battery ( turns out it was bad) and Blaze removed the old one and put the new one in and they were both so very kind to me! You have a very happy customer now!

I do as many of my own repairs as possible. My most recent project is rebuilding a 1997 Chevy 350 for my truck. The staff is ALWAYS helpful, courteous, and willing to answer questions. I look forward to getting this engine complete, and I can guarantee I'll be buying everything I need from here!

Automobile person like myself relys on places like THIS to supply parts needed for automobile repair projects and advice from time to time, they great at what they do and know!

A big thank you to employee Rose at the AutoZone on the business loop in Columbia for being helpful and installing a battery for me! She is priceless and very professional

Have taken many trips over the years to this AutoZone for work on my own vehicle as well as helping friends. The employees at this store are significantly more helpful than at the Grindstone location, and I feel like this store often has greater availability of parts as well. Often I will go out of my way to pass the other locations in Columbia to get to this store.

Dave, store manager was very helpful and provided great advise. I recommend auto zone to anyone that needs auto help.

The guys there are always on point with their knowledge and guidance. Always so helpful.

Dave,the store manager, helped me with installing new wiper blades.

Dean was very helpful. He answered all of my questions, helped me get a new battery and pointed me in the direction of a garage that could do the work for me. We're from out of town so it was very much appreciated. Thanks!

FIRST CLASS. I have been here many times. These guys have saved me on no less that 4 occasions!!! One winter, one of their guys had a real ordeal changing out my battery.......HE NEVER COMPLAINED ONCE or had anything but a pleasant and professional manner!! I especially recommend this business to the ladies. They will BE HONEST about pricing and save you money. I cant talk highly enough about every aspect of this business. I will always take my business here.

I want to express my gratitude for the excellent customer service I received today courtesy of Brandon. Brandon took the time to help me exchange an evac purge valve canister that had some broken clips holding it in place. He was patient enough to fight it loose and showed me how he got the clips to release while broken. I almost forgot to mention that he opened the door and welcomed me in when I first came in to buy the part. Thanks Brandon!

Adam, at the Business Loop location was truly amazing!! He helped me find zipties and then help me tie up something that was hanging off my car. I love going to this location the staff are always so helpful!!

These guys are helpful, but Luke goes above and beyond. Helped me verify every step of the way and kept an excellent customer service attitude throughout the process. Can't thank him enough!

Customer service was great. I needed a new battery for my 2012 Honda Pilot. The tech helped me make a selection, no high pressure sales pitch. He also installed it for me. I was in and out in 20 minutes. I highly recommend this AZ location.

Probably one of the most helpful and courteous auto supply shops in Columbia. Especially Dean, who is super chill and helpful.

Rear-view mirror needed to be reattached to the windshield and Brandon R. walked us through the entire process. I can’t recall a time when I received that level of customer service. Thank you very much!

👍for the most part helpful

Thank you again David M. for helping me test my battery and replace it!! Got nothing but good customer service and a helping hand. He was also able to juggle another customer yo getvus both knocked out quickly.