Westlake Ace Hardware

Always the best people there to help you I'm terrible with names cause of bad memory but they're always looking to help and the welcoming environment feels like a family owned hardware store. Everyone that works there deserves raises. If I could rate more than 10 I'd rate a trillion stars, I love that place so much

Always friendly and helpful

Very helpful and respectful staff

There was a mistake made on my pick up order. When I got home (20 minutes away) I realized I had been given the wrong item. Trenton at Ace Hardware took my call and offered to drive the correct purchased item to my home. He spent his time to hand deliver it AND the item he brought me was more expensive (he did not charge me for the difference.) I am very impressed with the excellent customer service. I wished everywhere I shopped was this excellent. The world would be a better place. Thank you Trenton!

Went here to get a key for my padlock made...they didn't have any keys but recommended near by places. I was in Kansas for work and while I have Google it's nice to be able to get help from people in the area. Definitely appreciate the helpful staff

There is always someone ready to help you find whatever it is you are looking for. It is kind of like it use to be back in the day when you stopped for gas. (I guess you have to be a bit older to understand that analogy.

Awesome to be able to purchase replacement fasteners from a library of parts at a local store.

Helpful staff. Great selection of basic house hold needs and some specialty items. Very nice Traeger grill selection. Fair prices, so much faster than going to one of the big stores.

Great neighborhood hardware store. I am amazed almost every trip to this store how knowledgeable; even the young helpers are. I can ask where something is as I come in and without hesitation, I am informed of which isle and where on the aisle it's located! Good luck even finding an associate in a big box store!

Staff is super helpful and friendly. Prices were good too and it wasn’t super busy when I went. I definitely will be back

Needed a key. Fast & easy.

Super helpful staff, always engage with customers and anticipate any questions in order to help. This location is always a breeze to get parts and tools from, as all of the staff are well knowledgeable and very friendly!

Very nice, helpful & professional staff. I enjoy going into this store because it usually has all I need to go with a positive experience with their staff. Their prices are competitive with the big box stores, also.

Helpful employees at the ready to offer advice and get materials for you. Solutions for the common issues around the house. Convenient load out area in back.

Friendly service easily available. Staff answered what they knew and got someone else to help you if they did not know the specific answer. Very pleased with the visit.

Employee (cashier, young fellow, sorry I did not catch his name) who cut some keys for me was super helpful and polite!...Very nice young man!

The employee there was really friendly and helped me find what I was looking for.

Great staff and they always have what I need.

Staff was friendly and helpful and helped us find what we needed.

Love this store great staff did a lot of business while I lived in crescent lakes.