Westlake Ace Hardware

Went in for a furnace filter. They had a good selection for fair prices. The store looked to be well organized, and the employees were kind and helpful.

I had to remove 4 small Allen screws. I was able to remove two of them, but the other two would not loosen. The Allen wrench would slip. Someone there showed me an extractor tool to use. It worked great! Thank you!

Excellent customer service. They go out of their way to take care of the customer thank you all.

They always have everything I'm looking for when it comes to home and yard improvement, great place to go if you are looking for quality supplies at a good price. Plus the workers are always friendly and will help you find what you are looking for

General Manager Jamie was great. He helped me get what I needed and even matched the price that TSC had the tool for. He was very knowledgeable and very professional. I'll be going back for sure. Thank you Sir.

Friendly and helpful staff which provides most household(electrical and plumbing) needs after everyone else has closed.

Customer service is beyond amazing.
I'd like to add propane to the list! Seems very reasonable to fill trailer bottles!

Update! Staff is very helpful and often inquires about needs and what I may be looking for. Have definitely upped my shopping here.

Excellent customer service! The staff at Ace goes above and beyond to serve their clients. Ace is my place for everything from custom mixed paint to a Bunn coffee pot! I'm a happy loyal customer. Thank you to the management and associates for all you do to make our community better!

This place is great! You can call and talk to someone who knows their stuff, or go in person and they will take the time to explain what you need. All you have to do is tell them what project you're working on if you're not sure and they'll walk you through each step. I love coming here.

Best customer service you can find at a hardware store

They have what you need. If you think I'm fibbing, go in there. Sometimes you just need one bolt or nut, not a set of 5.

I like this store. Very clean and organized. Workers are always ready to help you find what you need.

I don't know her name but she has a streak in her dark brown hair....she is the star of your store 💯
I shop there sometimes and usually get the same customer service (you know what that is)
But Streaky went above and beyond simple customer service she actually got invested in my search for a product...she gave me 3 quality places I might find it....
Thank you Streaky.... for being you and helping problem solve my situation.
Kudos 💯😸🙌🙌🙌

Most employees are helpful and very nice. It's easy to go in and get what you need and get checked out fast. Most are fast checking you out and bagging it. I only say most because every once in a while you get person who is not same as any store. They will help you with your ace rewards or coupons so it's cheaper for you when possible.

Was pleased to find a large selection of flowers, especially since Walmart doesn't have many this year. Found it to be a little overpriced but still happy. And as always the staff is very helpful and friendly.

Great selection and service. Store is easily navigable, especially with direction from employees. Camilla Harris is exceptionally helpful and kind. She made my visit even better and makes me want to shop there all the more. Bless her, all the employees, and this store.

Great place. Usually has what you need. A little expensive on some of their items. It's worth it though.

I go here whenever I can to avoid lumberyards, as well as, needing something you can't find elsewhere They're willing to help if you look lost & are female, rather than ignore the fact, you entered their store. That's worth a lot to me!!

Nice store with friendly knowledgeable staff. Had what I needed and was in and out quickly.

The staff & Jamie, the manager, are always helpful & friendly.

Couldn't find what I was looking for here even though I checked on line to make sure they had it before driving 25 miles to find it. The associate at the checkout went above and beyond to accommodate me, offering to look it up and talked with others to get help, even though he had other customers waiting. When all else failed he offered to order it for me and kept apologizing. Wish I could recall his name. He did a great job! Also I had never been here before and was quite delighted to find the variety in their products!