DON'S AUTO SERVICE INC

I have been using Don's for a year now and have had 4 different vehicles in there for repair work done. The staff scheduling and management of work has always been on target, the facilities both in the back and in the customer areas are clean and well kept, and the technician is always available to talk (or just come out to talk) about the service work completed and their prices are always fair and comparable. Never had a question unanswered (or sidestepped) and having done inspections for the government for 15 years I believe I would know that. But the 5 rating really goes to the warranty work Don's does. They stand by their work and replace faulty parts (which sadly there are too many of nowadays). But in one case their mechanic was repairing some parts and during the repair missed seeing damaged parts that were clearly incorrectly installed by another mechanic somewhere else when I looked at them and that failed on me sometime later. But Don's said they should have caught it as part of their inspection so they repaired those [expensive parts mind you] under warranty. That's 5 star and what you rarely find anywhere today.

We stopped by Don's while we were in West Plains to pickup a car to drive home (12 hours away). We didn't realize until we picked it up that it needed new tires. It was a Friday and a holiday weekend but Don's was still able to get us in quickly so we could get back on the road. Their staff was courteous and helpful. We had called a chain store to inquire about tires and they told us it would take several hours. Don's took about an hour and we had no problems at all on our trip home. Thanks for the peace of mind on our trip home!

Never had a problem with them and used them for 3 years. I’m moving soon, and they have been my go-to for oil changes, tire rotations, and brake issues.

I have been going to Goodyear for years, and they always take good care of my car! Staff are awesome, and mechanics do quality work!!

Clean waiting room. Personally are great. I get an appointment and they get the job done to my satisfaction. Shannara is sweet and helpful and I can always count on Dave to do a good job plus explain what he did. Also easy to set up an appointment! Recommend to everyone 👍

My husband's diesel truck blew an injector. Don's had it fixed in a couple of weeks. They are nice and friendly and kept us informed of the progress.

Had an appointment for tires and alignment at RNR down the road, and they sold our tires to someone else, and failed to tell me until I showed up for our scheduled appointment. So I called Don's and they were able to get us in for tires and alignment the same day! Better yet, the tires were higher quality than what we originally ordered at RNR, and they were cheaper, too. Excellent customer service. Will use them again.

Classic place they’ll do you right. Walked in with a slow leak they tried repair but I just got a new tire in stock fair price. Less than 40 mins. Would go again for other services 100%

My girlfriend blew a tire heading to work around 7 am. i got the tire off and we decided to go to Don's. Walked in about 7:40. We were met at the door by a gentleman and he took her tire to another friendly man at the counter. They gave her several options. They put a tire on her wheel and we were out of there in less than 45 minutes. Very friendly

I have gone to Don's Auto twice now. My most recent visit was for a vehicle safety inspection which was quick & hassle-free. The first was when my car broke down & I had no idea what was wrong. They quickly diagnosed my problem, replaced the necessary parts, and had me out on the road again relatively quickly. The best part? They didn't take advantage of my lack of knowledge and overcharge me or do unnecessary work to get more money out of me. Fast and friendly service plus fair pricing. I definitely recommend Don's Auto for all your vehicular repair needs!

Affordable, fast service. The ONLY place in town I'll take my vehicles to be worked on when needed.

Professional and qualified. They stay on schedule and seem to really care about their customers. Nice thing in today's world. These folks have been taking care of west plains for decades. Their work speaks for itself.

Had the oil changed. It was about 30 minutes. They always do a great job. If they find anything that is questionable, they point that out & we get it taken care of. Appreciate their integrity!

They repaired a control arm and tie rod ends and done a front end alignment and, done a fantastic job!
I do recommend them.

Excellent service. Went for inspection. Passed.
Discovered passenger side window wouldn't work.. ordered part yesterday and they fixed it today. Thanks.

Great place to get your car worked on. It's not expensive and the have friendly service here. I have had my rig worked on here multiple times and have always treated me right. I would recommend them to anyone for your vehicle to be worked on or even just buying tires.

We've been taking our vehicles to Don's Goodyear for years. They do a great job and do it right. We won't let anyone else work on our rigs. New tires, mechanic work, and oil changes.

As I was passing through my car started making wired noises. I pulled in. The looked and they fixed it right away. Not only did they offer a place for my r kids to sit and color someone also bought us lunch. So friendly and clean.

They are totally professional and care about your vehicle and doing a good job. Have been there in several occasions and it's always friendly and courteous as well as knowledgeable!

Because if you have an appointment with them and you'll get there when your post you are doing an excellent job on servicing your vehicle and they're all Workers Unite explain to you exactly what's going on if they find something wrong with it be the one come out Dave is the one that comes out and talks to you and Dave is a wonderful man good friend am I good person to the community