Sapaugh GM Country

Worth the drive down 55! Dave & Dylan Isaac were exceptional! Dave stopped me from buying the wrong truck and Dylan finished the deal on what I expect to be a million-mile truck. Such a great buying experience! I'm excited to start using Sapaugh's Service Department for my wife's Buick.

Always a wonderful experience when I go into Sapaugh. I have bought all of my vehicles there since I began driving. It's always a experience to remember. The service I receive is outstanding. From the management-Kirk Linderer to the sales dealer-Brandon Ziegler. They have great customer service and are so knowledgeable in every aspect of buying a vehicle. I can honestly say I will never go another dealership.

This was our first time at the Service Department for my free initial tire rotation, inspection and oil change after having purchased my new truck from them. Overall I can't speak highly enough of the entire experience! Beginning with Jessica who sold me the truck and went out of her way to find what I wanted and needed, through the finance department it was the best vehicle purchase of my life (and I'm just shy of 65). The Service department staff was courteous, the waiting area was excellent with free drinks and snacks, and to top it off they had washed and dried my truck gratis!! Love this dealership!!

This was my first ever visit to Sapaugh, I've purchased several cars from other dealers, and this was the best buying experience to date. Al was great, they were flexible, and worked to make the deal work for us. I'll be back for maintenance based on my experience. Would highly recommend.

My experience at Sapaugh was excellent! They had plenty of cars on the lot, new and used, and many helpful and friendly staff members. Greg Jones was a joy to work with in helping me buy my first car. He made the process very easy and quick for me and he was extremely knowledgeable . I also had help from Kirk Linderer with trading my car and he also could not have been better to work with. 10/10 recommend Sapaugh to anyone and everyone.

As usual my experience with Sapaugh was great . I needed tire air adjusted and washer refilled, pulled in and everything was taken care of fast. I must stress how polite and professional everyone was. Very much appreciated!!!!

I use Sapaugh for all my service work so when I hit a deer I went to the body shop. They fixed my car up quickly and it looks brand new after I even included some pictures. It was hassle free and they even did most of the work with my insurance making it as stress free for me as possible.

Fabulous experience from door of the dealership to the door of my new car. I can’t say enough about my car salesman!! He took a lot of time with me and was empathetic to my needs. Jim Haar is THE best. Thank you Sapaugh for a great experience.

Blake was very eager and polite upon our arrival to see to our needs. He worked very hard to find us a truck we liked and he came through. He has a very high knowledge of the trucks at Sapaugh. Made us a good offer and made the sale.

Everyone there were so helpful. The sales man Brian Hankins was awesome and a pleasure to work with. My best sales person experience ever. Mike in Finance was the awesome and Al was great at going over all the tech features for my new ride. Would definitely recommend this place to others.

Had a screw in my brand new tire. Only owned my new cat for 2 days. They were so fast and nice in the service department that they patched it for free since I just freshly bought my car from them.

We have purchased several cars here new and used and have always been very pleased with the vehicles and the salesmen. Especially Rich Konold and Kirk Linderer. Very pleasant to work which kept us coming back again and again. Thanks for making the car buying process easy.

Bart Anderson listened to me and met my needs looking for a new car. He was calm, friendly, helpful and kind. He took the time to show me features on my car and pairing my phone with my car. He also retrieved my umbrella that I left in the car I traded in.

Sapaugh stands out from all the rest! Let them earn your business, you won't be disappointed! 😉

My family and I have two guys specifically who work there and also are like family, Kirk & Mike! They, and the rest of the Sapaugh crew, are amazing!!

I’ve not ever been to Sapaugh to buy a car, but today I took my GMC (that I purchased from a different dealer)in for a recall repair. I was very impressed by the service that I encountered from every single employee (6 different people). The facility was clean as well. They shuttled me to my home and picked me up all free of charge.

Wondering if, when the ticket says " Check and top off all fluids" if that includes the engine coolant? As it turns out, I checked the coolant level 2 days after my service appointment and the reservoir was almost empty. Apparently NOT CHECKED, or at least NOT "TOPPED OFF".
It looks like the service techs don't follow instructions!
VERY DISAPPOINTING!

UPDATE:
After receiving a call from Mr. Joe Clemens, Executive General Manager, I returned my car to Sapaugh to have them look at the issue again.
After the tech troubleshooting and making a repair recommendation, I responded back to Mr. Clemens that I did not believe that to be the root cause. With my explanation, Mr. Clemens agreed with my theory and instructed the tech to pull the cylinder head. The true cause of my issue was potentially located and repaired.
While it may be too early to say the coolant leak is fully resolved, I am much happier with the end result.
Thank you Mr. Clemens for agreeing with me.

I bring my 2018 Equinox in regularly for scheduled maintenance which is always thorough, expertly performed and confident that I am lucky to be a preferred customer here.
On my most recent oil change, it was pointed out my tires after 5 1/2 years should be replaced. So I checked around regarding price, comparable quality, durability, warranties, etc. After 5 or 6 of these exercises all within $60-80 of each other, I came back to my dealer service counselor who informed me of a special brand on sale offering a conditional warranty as well as cost reducing discounts that my purchase would qualify me for. Other than a bit of confusion on the per tire price and cost of alignment, all was settled simply. I can tell you that the difference in how the vehicle performs is dramatic as if it was brand new all over again. My thanks to Desiree, John & Brad for their attention to detail in making it such a
positive experience. Add to the experience the always charming Miss June’s exceptional brand of customer service and I couldn’t be more satisfied. Thanks Mr Sapaugh for hiring the best team in the business.

I want to start off by saying that I did not purchase my current vehicle from Sapaugh but with that being said the service department did not judge one bit. One service advisor in particular, Preston has taken care of every issue that my 2022 Suburban has had. He’s even talked me down after it being in the shop so much. Buying a brand new vehicle has been a headache for me but Preston has made sure every issue was taken care of while keeping me updated on the whole process. I wish I could give him more than 5 stars because he definitely deserves it!

The entire process was a positive experience. Our salesperson, Brian Ogle, was great. We received a fair price, and there were no hidden fees or changes when we picked up the vehicle. Would definitely consider Sapaugh again in the future.

We were made comfortable. Staff was friendly.
Beverages were great. Now we have a new key fob . And great customer service.