Mazuma Credit Union - Lee's Summit East

I have been with Mazuma for decades now. I've always had a good experience with them. Friendly staff. Recently I got scammed and was at my wits end because it was over the weekend and I had to wait 2 days. When I went in on Monday Teresa Jones helped me. She understood and took care of me right away. By the time she was finished I called her Dr Teresa because all of my stress seemed to immediately go away. I went back a couple of days later because I had some more questions. I met Maria Arellano-Hodges. She was great too and took care of me right away. Gave me some much needed advice. I would highly recommend this branch of Mazuma.

I appreciate the Mazuma team at Lee's Summit East. Tracy Molinaro was my relationship advisor and she was very knowledgeable and patient. She helped me open my first account there and I can say it was a great customer service experience. There are other financial institutions to choose from but I am so glad I chose Mazuma.

I have been a mazuma credit union for more than 20 years. I have financed vehicles and had personal loans. The members are always friendly and willing. Even with conducting regular banking needs. Today, I had the pleasure of speaking with Dee Ludwig regarding a auto loan inquiry. She address so many available options that would bring balance and beneficial to my current financial needs. For instance: home equity, credit card consolidation, savings cd's, etc. She listened to my concerns that brought me in and provided possible additional available resource. Thanks, Dee. Mazuma has an jewel in you!!

We had the pleasure of working with the relationship advisorTeresa. She was very knowledgeable and patient. Personality was up beat and very professional. I would recommend everyone to come in for of excellent customer service, she’s hard to beat, customer service at its finest. Lmm

Absolutely a pleasure to work with! Tommi and the staff treated me like family. I would recommend everyone to consider banking with this Mazuma location.

I am a long time member and recently had an amazing experience during my last visit. Victoria worked with me as I made a deposit and she was efficient and exceeded my expectations with her customer service skills. Mazuma already has a great reputation but this location in particular is Top Tier.

Faith is amazing!! I had my accounts in a mess and she took the time to take excellent care of me. She walked me through all with kindness and patience. She is a true asset to Mazuma and it’s customers. Give that girl a raise!!!

I had a wonderful experience at your bank and I attribute 99% of this to an employee Tommi Scott, she was wonderful and went beyond her duties to walk me thru the auto loan process and she was VERY patient with me.
Shes the reason I'll do all banking issues with Mazuma from here on out.
John Overcast

Victoria was such a great help on explaining my savings account and auto loan ! Great attitude and attentive service ! Was very patient! Even printed off my future payments so I can cross them off as I go ! Which is so extremely helpful with this mom brain of mine !!! Hopefully I can get her each time !

I have always had the best experience here at this bank! Madison is always super helpful and loves to help every customer through every step of the way. Anytime I had a question or was unsure about something she would lead me in the right direction!

Had an issue with a car dealership not returning my warranty refund & Teresa & Tommi was on it from the jump. They reached out to the dealership & ooo boy the dealership mailing check out first thing in the am thanks again Tommie & teresa for handling this matter.

This location is amazing. The people here really make you feel like family. Thank you to everyone! Tommi is a great new addition to the team, and Jacynda is always a rockstar. Everyone is fantastic and they will make sure you are taken care of.

I opened an account in 2008 but have since moved out of the area. Tracy M is the best to help me via phone and internet service. I know when I call she may be busy, she is in high demand with her friendly nature and vast knowledge, but she always gets back to me as soon as she can! Tracy handles my account and those of my children, we are Mazumans with Tracy for a long as she is available!

This was truly a great experience!!

Faith Kent was and is amazing! Detail oriented, knowledgeable, listened to my needs and went above and beyond to help me become a member.

I’m happy to be a member..

Teresa Jones was wonderful. Very detailed and helpful. She took her time. I appreciate that as a customer!

I have been a Mazuma customer for about 20 years. Overall I have received good customer service.
But, today I had an outstanding experience delivered by Cashier Victoria. She truly wanted to help me!
I encourage all clients to stop by and meet Victoria.

I already have my car loan through Mazuma, but needed to get some cash out of my Mazuma savings account. Though it is a simple transaction, Victoria was the sweetest, most helpful person. She made the trip to the bank a very pleasant experience. She even mentioned the appreciation day coming up, which I will now definitely be stopping by! Thanks Victoria 🙂 I haven’t had one bad experience at any of the locations, very pleased with this credit union.

Amazing experience! Tracy Molinario is extremely patient and pleasant. She walked us through the issue step by step with a smile. She made our day!

Nicest people you’ll meet! Tommi made everything so easy for me and was very patient while helping me

Mazuma takes care of their people
I got hacked I showed up Monday Morning and Dee took care of everything and got me cash a debit card and got my new account set up same day i really appreciate this branch and everybody is so helpful