Cotton's Ace Hardware

Thank You Todd (Manager) for going above your normal duties in getting our Weber grill secured for us. We went an got it, and they were waiting for us just as you ask. Thank you again.

Employees were super helpful. They caught me as soon as I walked in, and helped me find what I needed

Staff is very helpful. This location has just about everything you could possibly need. I travel to do commercial remodels and found this location to be one of the most helpful and well stocked stores I’ve ran into.

They had the well part rhat I needed in stock and even better they were open on a Sunday!

I had a really great experience here! I live in St Louis City but was out at my country property and needed to make a copy of a key. I ended up spending some extra money because they had great deals in the clearance bin.

The lady who helped me make a copy of my key was very helpful. While I was there, I picked up a couple of other things. Even the checkout process was pleasant. The young man smiled and thanked me for coming in. Had a whole different feel than the big box stores.

Had exactly what I needed. Showed them the part. They said yes we have it. Got it brought it to me. And out to register in seconds.

They're very helpful and the prices are right.

I called this morning 12/17/2021 and asked if the store had any post oak wood smoking chunks. The courteous lady on the phone was quite helpful. She couldn't find any on the main floor, but the computer said the store had 2 bags. She got my number and went hunting for the two bags. She found them stashed away in the attic and brought them down. She held them for me until I got there. I appreciate her level of customer service. I'm very pleased.

Very fast service on getting the right things I needed at this time

Very helpful staff. Quick service

Awesome small town place for all our quick home needs don't have to drive too far

I went into this store for the first time and was in need of assistance to find what I was looking for. I hadn't been in the store for not even a minute when an associate greeted me and asked if he could help. I believe his name was Jeff, a very tall man that you can not miss. He went over the top and was extremely friendly and helpful. I will go back there again for the exceptional customer service.

Franey knew actually where we could find what we where looking for right off the top of her head. Super fantastic lady.the young man sitting behind the desk where keys are made now he is a different story. He had a friend keeping him busy, he should be trained on customer service skills as well as using more the "uhh" "what" in his vocabulary. He could have made several key sales, because you do have several cool keys to choose from but that wasn't going to happen. Really not even sure he was awake. Returning for he top draw service from Franey.

They are always friendly and the staff are very nice. They are not bad at all on a lot of their prices.

Employee RICK, ready to help you at the door! Amazing atmosphere with great customer service! (Clean store 5stars) I worked retail for 8years as a manager for corporate companies. I never seen excellent customer service out of any staff members that were below the managers (on avg)! But it's was a different story in Ace hardware, Great job!

Great place very polite and helpful staff i will be making this my go to hardware store

Five stars for saving me money and "eliminating" the need to call a plumber. My pockets weren't overflowing but my toilet was. ACE employees were helpful guiding me to the liquid plumber and snakes. It was me against the toilet and the plastic trash clogging the pipes. I won and saved $600 ones. Can I get my plumbing license now?

This is a hardware store of people who knows their stuff! It reminds me of the stores my dad and I would visit due to their courteous approach, knowledgeable in product and most of all, assistance of how to get the job done. Definitely worth the travel and phone call for their advice.

Great place every single worker in this place is so kind and nice and helpful beyond they go out of there way to see to it that everyone single person gets the help they need when they walk through that door unbelievable great service keep the great work up guys and gals you all are doing more then your job!!!!! Awesome service.....

Friendly place. Picked up online order here. They seem to have a really good selection of hardware.