Arvest Bank

Oh what a blessing Rebecca is. I screwed up and let a scammer get access to our accounts. I called, had them freeze my accounts. We then went to the bank, closed all three of those accounts and opened new ones. Rebecca and two tellers (so sorry I didn’t get their names) stayed 2 hours after closing to straighten my mistakes. I received a courtesy call to check and make sure that all was going ok.

I have banked at Arvest since I was able to even open a checking account. Almost 10 years now.

The only hiccup I've had is they did not allow me to open an account when I was 16 even though I was out on my own. (No other bank did either though).

This led to keeping all my cash in Ziploc bags and writing down every single transaction on note paper. Its not a great situation, so that would be my suggestion for improvement.
Take those scenarios case by case if they have a solid reference.

All my other experiences have been great with Arvest.

It pains me to see such a low star for reviews, especially when there are obviously more than 13 total customers (total number of google reviews at the time of this statement) that bank with Arvest.

It's rare for anyone that has an honest good opinion to review a company. I'm not saying to disregard any negative reviews, but don't only think about the reviews that have been submitted. Countless others use their service without saying a word online.

New to the area with my first business in this area in this area, They are good people. They have helped me out on a few different occasions, when things could have went badly. They helped be fix it. Thanks, awesome people at Arvest.

I’ve banked here for a while now and the service has always been great. They always treat their customers with respect, and sometimes, that’s hard to find. I will continue to bank here for a long time.

I’ve always had great experience at arvest Bank with them for over 10 years never had an issue really appreciate the kindness also they remember your name as a frequent user search kindly Associates help you with any needs you need

They are great people, they like to have fun at work. Every time that I am in there they tread me and everyone I see like family.

Ethan Holmes had my back today great customer service wonderful dude even help me avoid this mistake again I will always use arvest

Employees are always kind and helpful, and considerate when I come in.

Ellen the assistant branch manager has gone out of her way to perform exemplary customer service!

best place to bank in the 4 state area!

Great place to bank. Everyone in the place is friendly and helpful. Mike Chesnut is the friendliest banker in town - hands-down.

Good location nice people close to all kinds
stores and Neosho high school and football
feild and much more

Slow, complicated and now I'm making payments on a money I never used.

I wish you could give organizations negative stars because this one deserves it. One star denotes some level of competence and they have none whatsoever. They should close their doors before performing so embarrassingly. Oh wait....Arvest Bank closing 31 branches, including locations in Northwest Arkansas.

Notice the reply below which is the same as the last one I received from them and then I forwarded my contact info to them (on 2/10) and never heard from them. Don't be fooled by their "customer friendly" attempt to gloss over their incredibly horrible business practices. They should have received our attorney's demand letter by now after several weeks of trying to get them to do the right thing. They do not deserve to have any clients.

Do not trust them your your business account. They allow there employees to access your account's from home and change stuff at will. I spent an hour on hold 2 weeks ago because my debit card number wouldn't work to check payments processed. They fixed that and the hole time I was talking to the person I kept hearing there kids screaming in the back ground. A week later someone changed it without my permission to not allow me to check my balance and checks via phone. Iv never really trusted banks but because of my business growing i needing one I thought I could trust. Boy was I wrong.