William F DeFrates, Inc.

DeFrates was recommended to me by a family member. Very helpful, and friendly. I would absolutely recommend to any1 looking for insurance

Great local agency. Jim went above and beyond to help with my situation.

Jim DeFrates is an extremely knowledgeable person and was an absolute pleasure to meet with! His service was very exceptional!

The DeFrates Insurance Company is 5 stars. Local , personal , knowledgable. Because of them , I am covered. I recommend DeFrates Insurance !

Spoke with Jim who was very knowledgeable and professional. Two thumbs up.

Jim and his staff is great
Highly recommend

Great insurance company

Knowledgeable & friendly

I've been with Jim for a long time he's one of the best in the business, just like he's father was,the apple doesn't fall far from the tree's, thanks for coming through Friday evening and in many other occasions !!!!

I’ve been a loyal customer for 12 years, but due to a oversight on my part I was 1 day late on the premium for my homeowners policy. Susan Finn from the office called me about my missed payment. I informed her I was at work and would pay this later today when I got home. She immediately gave me the shake down and questioned what time that would be because my policy is probably already canceled (lie), and they might not even accept my payment (more lies). I had to take time from work to deal with this “emergency” only to find out the “intent to cancel” was if the payment wasn’t received by the 28th. She totally lied to me, was unprofessional and rude. I was treated like a deadbeat that can’t afford to pay my bills. Guess what DeFrates? I’m looking for a new agent you can thank Susan Jim just sent me a snippy email defending Susan and now he’s taking credit for the legal grace period as something he did. Avoid these people .

I asked them a quote on a commercial liability insurance almost two months ago. I have been calling and emailing since them but no answer at all