Park Community Credit Union

My fiancé and I went to this branch even though it is 15 minutes further than our home branch in new Albany. The staff there are full of life and went above and beyond my wildest expectations in helping solve an issue. Never in my life of 58 years have I ever had a banking experience like this. I was a real estate investor in a large market and had hundreds of banking transactions so my scale is what one may consider broad. God bless the folks at Clarkesville Community Credit Union.

My son and I bought a new car and it is financed with Park Community Credit Union. My son made the first payment Friday January 11,2019. He wanted to make the first payment at the Credit Union. We were very impressed. We were greeted and the payment went smoothly. He ask if he could make future payments on line and the teller gave him the information. She was very professional and respectful. We feel we will be happy with Park Community. My brother and sister- in law financed their new car with Park Community. So I feel we are in good hands.

Jason Schroeder, Branch Manager, was an absolute jewel during the process of opening my business accounts last week. I'd gone first online then in person to three locations to a big bank that I'd had an account with for 12+ years earlier that day to try to open these accounts (BIG mistake). They gave me the brushoff, telling me to make an appointment for the following week. (I finally closed my account with them at the third location.)

However, the Park representative at the main branch transferred me directly to Jason right away. He went out of his way to streamline the process and maximize efficiency, which I truly appreciate considering my busy schedule and earlier frustrations at the other bank. He made everything super-easy, gathering as much information as possible over the phone to minimize the amount of time I'd need to spend in the branch handling paperwork. He has an extremely pleasant demeanor and clearly enjoys the work he does, and I'm glad he answered the phone for my call that day. I love Park!

PARK LEADERSHIP, PAY JASON SCHROEDER WHATEVER YOU HAVE TO IN ORDER TO KEEP HIM WITH YOUR COMPANY BECAUSE HE'S WORTH HIS WEIGHT IN GOLD.

Very friendly and personalized service. Presented with a unique problem, the teller laid the proper groundwork and an "office person" - Megan - looked to the problem quickly and was very gracious. She not only solved the problem, she went above and beyond in her service. Would recommend Park Community Credit Union to anyone who values personalized service with a smile.

Park Community is a bank I will be recommending. I opened up my own checking account and they were friendly, courteous, and extremely helpful. My father in law has been with them for years although I have been on his account for a while.

PCCU has been great to work with, first impressions are A+.
Interest rates on their auto loans can't be beat!

The Veterans Pkwy branch exceeded my expectations. Beth is wonderful and the service and professionalism I was afforded was outstanding. Thank you Park!

Mobile banking is very easy and everyone who works at the credit union is so helpful and friendly.I feel safe about my money at the bank.

I work and bank at Park Community. We are a community chartered credit union (meaning anyone who lives, works, volunteers, or goes to school in our area is eligible for membership.) Previously, I worked in banks for over 13 years and can share first hand knowledge of the Credit Union Difference. At Park, as a member of the team, we are valued for our unique skills and talents and are held to a high standard for service. We work as a team and enjoy one another's success.

As a member, I am valued as well. Our number one priority is exceptional service and bettering our member's financial lives by offering them solutions that will save them money, make them money, or save them time and offer convenience. I had never thought about "banking" at a credit union before I started working here, but I would NEVER return to a bank. Instead of pursuing income for the sole purpose of paying investors and outside stockholders, Park Community returns it's income to it's members through higher interest rates on checking, savings and CD's and lower interest rates on automobile loans, lower fees on all accounts, and more convenient products such as Mobile Banking, Free Bill Pay, and Remote Check Deposit (from your smartphone). With sharebranching, members can conduct business with Park across the country, utilizing other credit unions who are a part of this shared endeavor. We value all feedback, both positive and negative, so we can continue to learn and grow as a credit union and serve more members. Why? Because when you truly believe in the place you work, and the products and services it offers, you want as many people as possible to enjoy the same benefits and exceptional service.

That is all!! Have a great day!

Megan is personable, witty , down to earth young lady. Made me feel comfortable and at ease, I would recommend this branch for these reasons alone. Well done. She's far more than an asset, she's a godsend.

My experience at Park Comminity Credit Union was efficient and a positive experience. The staff are always courteous and when you walk in you feel welcomed.

Beth was the girl that opened my account. She was very knowledgeable about their accounts she helped me through opening a new account and I felt in good hands.
Thank you

I financed my first car here they were very friendly and the rate was much lower than the bank was offering at the time.

Park is great! We have personal and business accounts with them and have always had first rate service. I would recommend Park Community FCU to anyone!

Everyone one that I have interacted with has bent over backwards to help me. I am so glad I found this banking institution they will have my business forever, and would highly recommend them to everyone.

park community Best Service i ever seen. .great team work Good support ..looks more a family than a Bank... all The Banks sistem should be like park community ..

I've had an account with Park for many years and just opened another. It was easy to do and the people who work there are incredibly helpful.

Jason was so helpful! And he’s always been so helpful with our family and what is best for us! Highly recommend Parks!

The staff at Park Community have been very helpful and friendly. I have been doing business with them for a few years and have always been satisfied.

I have always had excellent and friendly service at this Credit Union and I could not recommend them more !