NW Pharmaceutical Compounding

A great resource for doctors and patients. Great follow through and Rx's are done when they say they will be done. An asset to our community.

Very professional Pharmacist. He explained everything very well. Thank you!

Awesome people with great customer service. Also have a really nice coral and jewelry display for items for sale.

Very efficient, and helpful, just give them enough time ..

What a great caring pharmacy..love the way they helped me.

Forrest the compounding pharmacist is super informative and quite the innovator.

Very professional and gave me helpful information.

Refused me service multiple times, horrible customer service. Will be transferring my rx to another company with better customer service. This place requires a mask and yet doesn't offer you one if you accidentally forget yours and do not have any access to a mask. Also the times on their business open is incorrect and I had to drive back multiple times for open hours. All in all, I've had multiple bad experiences with this company and employees not helpful and not caring.

This business could be a jewel for Eugene and the surrounding area if they had more people skills. The receptionist and the farmacist are not good at going the extra mile for their customers. I found an out-of-state compounding pharmacy that is not only better in price but especially in the friendliness and speed with which they offer their services.

It's a shame that they have a business that could be more fruitful and well recommended if only they were a little nicer to people! I love supporting local businesses, but sometimes you find yourself with no other option but to look elsewhere for a better service.

In the end a business owes its customers and the good reputation that word of mouth spreads. Happy customers are the key!

Don't use this pharmacy if you intend to bill insurance. The pharmacist won't provide the information requested by the insurance, but will argue with you and your insurance company about what form the insurance really needs. My insurance had to dig up a form because he insisted on one, and then he didn't even fill out the information they really needed. Since he won't give the insurance company the information they need for a claim (even via email), and the insurance company can't compel him to give it, I am out over $60 out of pocket. Would give less than one star if possible.

Initial contact on the phone was with a person very curt and unpleasant. A couple other phone contacts were a bit better though the person taking my credit card information got it wrong and it took a day to realize the error which delayed the process of making my prescription. But the worst part was the rude and arrogant pharmacist. I’ve never encountered someone in that position who was so uncaring.

It's really stunning how rude the staff is. Literally refused to do their job?

This place is horrible. They have slow service and they close early. They are very unhelpful.

Horrible customer service. Very rude pharamasist that does not seem to care about people's health.