Kenneth West American Family Insurance

My family has been working with Ken since I was a small child. Now he helps me with my own home, car, and life insurance. Additionally, his daughter has now helped us with coverage for my boyfriend's small business. Both of them are always available for questions with a smile and you can truly trust that they have your best interests in mind.

Family run very professional & very friendly. They're very informative & attentive to your needs. And if you have a claim they don't treat you wrong like Pete Abel, my last insurance agent. Also Ken West has called & checked on me when he felt I was having a issue & I appreciate that. The times that I physically visited the office they made me feel at home. I appreciate all of this.

My parents recently had an accident that ended with the family car being totaled. I live out of state so I was sort of expecting countless hours of phone time logged to help my parents through the situation. From the moment of the initial call, Ken himself quickly jumped into action to explain the process and was there the entire way. American Family is a big firm and with that, you sort of expect a corporate touch. Not with the Ken West agency, the personal attention and assistance provided has far exceeded anything I've experienced in recent years. If you live in Northwest Indiana and you are not a customer of Ken West, I strongly urge you to reconsider that decision and give the Ken West agency a call. A+ Customer Service!

Thank you America Family. You have always been THE best insurance company i have come across. Thank you for looking out for your clients during this tough Covid situation. Your company always goes above and beyond caring for your clients. I cant thank you enough for all you do. And a special thanks to Ken West. Best agent ever.

This guy is the best. Doesn't sweat me too hard when I'm a little late on the bill and always has a fun outgoing demeanor. His office staff is always quick to help and fast to answer.

Best agent in town! Genuinely cares for his customers! Awesome staff!

A wonderful agent with a great staff! Always super helpful!

Helped My family and myself in time of need. Thanks Ken.

Very helpful and informative! Excellent service!

Very nice lady.

Always there when I have questions

ALWAYS CARING AND SO PROFESSIONAL! THEY REALLY TREAT YOU LIKE FAMILY.