Acacia Hotel Mbarara

Really great, both customer service & the food was super great

Very lovely place, ambience very inviting. Gardens are very authentic

This place is amazing! Highly recommend. The rooms are clean, spacious, and bathrooms are nice with hot water! The showers are one side open only so water doesn’t get everywhere which is also super nice. I stayed here a month and was very comfortable the entire stay. The room had a wardrobe which was nice to store bags and clothes. Desk with kettle and Coffee/tea+mugs, bottled water daily, and another table for big bag as well as a small table and two chairs for sitting area. Good mosquito net. The rooms don’t have a/c but they cool off decently well each night and the hotel provided a good fan. They also offered me a mini fridge since I had an extended stay.

The staff were so professional and courteous and Paul the manager making sure the entire stay was comfortable.

I chose this place because of the price $34/nt, good reviews but also because it’s walking distance to MUST hospital and no need to cross the busy road. Important if you’re staying there for this reason!

I also must recommend this place for the beautiful gardens outside, numerous seating areas, as well as the good breakfast, coffee shop, and restaurant. I ended up eating here almost daily because the food was so good and service was impeccable. On another level really. I come from the US where our culture tips 15-20% even on bad service. This is a place where the servers actually deserve 20% tip or more. They go out of their way to make sure the customers have a good experience.

Highly recommend.

Also for laundry the hotel doesn’t offer it but —aloha dry cleaners in town is great and best priced.

It was the best experience with good services

A very simple and yet satisfactorily nice place to stop over, sleep over, or spend a few days when in Mbarara.
Very friendly staff and great service.
Will always stop over at acacia
.

Hadn't been there in a while but it's renovated and really nice. Plus the food and breakfast was great

Came for the food, not the hotel. Food was fabulous. They have a great outdoor seating area that was peaceful to sit and enjoy while food was being prepared. The food was cooked to perfection and the home made sauces were excellent. We will be eating here more often!

Very clean, friendly staff and good customer service.

travelled to Mbarara last minute and barely had accomodation and training facilities on a workshop that came on short notice. I sent in my booking for accommodation and training facilities and Dan the reservations manager promised to ensure i was helped even though it was on short notice….Good news he was able to get me a room on time despite the full occupancy and he was also able to reserve for me the biggest conference hall to accommodate my my 30 trainees and its supporting facilities. To Dan and the team in the background i cant thank you enough.

I definitely will be recommending more people to Acacia Hotel every single time…Why? Because you surely showed me that you care about your customers beyond the value for their money.

The hotel is a resort in the middle of a busy noisy City.

food wasn't good enough 😕 😪...

😁😁😁 cool 😎 to hang around

They have nice services and the waiters and waitresses were very professional.

The rooms are super nice.
The security is good

Has a very awesome ambiance if you love nature especially floriculture

Nice quality restaurant.

Did a very awesome job with the remodeling. Perfect place to sit and work on your laptop with good internet. Nice bar to enjoy an evening drink and great service

This is the ideal place for those working from home. It has a touch of Excellence and the meals are great.

Easily accessible. Good environment. Great customer service

This place is amazing!