New Balance Grey Store

Wonderful New Balance store with very nice limited edt items. Bought few items here already. Staff are very helpful and friendly. Wish that Singapore can open one of the same concept too ;)

They said you just can only see those modes here!!!!!!!! 2002R
So beautiful of Tose 3 colors right!!!!
If you want some special shoes!!!!!
Please come to New Balance 101 at the B1

Best customer service.

The employee ran two times for me to the warehouse to get a size that was not in storage in the store anymore.

Good English speaking service.

Very kind and helpful and patient.

Hands down the best customer service experience this whole trip. The store also had such a great selection including a lot of exclusive items just for this location. Highly recommend stopping by!

Very accommodating and knowledgeable staff. They have styles that can only be found here. Great shopping experience!

excellent service and vey accomodating from your staff name hauz job well done

Staffs are really nice. They have meny items that mad in USA.

Patrick is super helpful and offer excellent advice in choosing the right size.

Had a very enjoyable experience in the store, went to various different outlets and couldn’t find a pair that I liked. Came here and found many unique exclusives! Major shoutout to Papa and 41 for attending to us and making the experience at the store awesome!! Do drop by if you wish to find unique pairs! Definitely recommend

Dori,
Is an excellent sales woman! Very accommodating and well versed with the products!

Hauz is very thorough and detail-oriented in introducing the shoes, which is great. He is a salesperson with professional knowledge and enthusiasm, and through his thorough introduction, you can feel his understanding and love for the product, which makes you trust his recommendations even more. Professional service and attentive attitude are the key to customer experience, and I hope his performance can give you a better understanding and choice of the shoes recommended by Hauz.

I had an excellent experience at New Balance. Hauz helped us find our sizes and referred us to a location that carried the color that we wanted. Additionally, one of the the styles felt odd on my feet. Hauz immediately knew the issue and retied the laces that fit the shape of my foot better. Great experience!!

Excellent services by approachable and friendly DD and Papa, they gave us a lot of honest and professional suggestion and advice, and we love it and happy with our purchases here 🤩 would definitely recommend to friends

Patrick is awesome! He is very helpful and has great service mind.

The sales representatives were so nice!

Hauz is super approchable and kind to customers

Very good service! Approachable and kind. ❤ thank you DD and Hauz.

Patrick🫶🫶🫶 service is so great

Amazing staff. Very courteous. Assisted us along the way. Highly recommended to buy shoes here. Amazing stocks in store as well

Hauz the sales man is so dope I end up with my first pair ! And I can’t complain thank you man!