The Senses Resort & Pool Villas, PHUKET

Stayed here with my cousin for a week for our Birthday visiting from Australia first time in Thailand! Staff were amazing. Great amenities in the hotel. Variety of good food options for room service. Very peaceful we enjoyed our time swimming in the pool & splurging on happy hour by the pool bar! Hotel is very close to shops, Patong beach and staff are very friendly, respectful, we had our rooms cleaned daily! I would definitely recommend the senses resort!☺
Thank you for hosting our stay!!

Nicely decorated, spacious rooms. Great view from the rooms located upstairs. Pretty good location, but in a quiet corner. Rooms very clean. But unfortunately, there was no body lotion, and in our bathroom, bad smell was coming from the shower. Safe was not working, bathroom had very bad lighting. Jacuzzi was not working, without any explanation. I couldn't give my coat to the laundry, coats were not listed on the laundry list, and explaining that to the staff was impossible. Lighting in the main room was quite poor as well. Elevators were very stuffy inside. I was waiting for one drink (whisky with ice) for around 15/20min at the bar, while I was the only customer. I've got several receipts for that one drink. Beside all of those inconvenient aspects, overall I can recommend this hotel. Also very good breakfasts

The Senses resort is about 15min walk from the beach on Nanai road, it's quiet, clean, comfortable, a great place to relax. It's on the side of a steep hill but the staff shuttle you up and down in a buggy at your request. Food at breakfast was always nice and had good variety. Views from the room were superb.
The room safe failed whilst I was there, it had my medication inside, I was unable to get it out, I had to convince the staff member that it needed to be repaired sooner than later. Within 10min they attended and I was able to get my medication however the room safe wasn't reliable after that, it would work, then not work, so I stopped using it, I did recieve a free drink at the bar for the trouble. After a day tour to the islands I arrived at my room to find the door slightly open, nothing was missing, and nothing had been touched but to think it had been left open most of the day since housekeeping had been was disturbing. Only 1 lift was working in the lobby which made things a little slow.

My wife and i stayed in an Ocean View Villa which had a great view overlooking the city to the ocean, with it's own private, large infinity pool which kept us cool outside (so good)!!
It was quiet and very spacious, with three separate areas - kitchen/living, bedroom and ensuite. It was very modern and clean with a great air conditioner. It was on a hill, but there was always a buggy at call to take us from our room to the lobby, plus a buggy to bring you up and down the hill from the street (Joe, Noon, Papai and Oil were the main drivers and they were always happy and eager to please. The cleaning staff kept our room clean and tidy everyday and the Lobby staff (Pimpilla and Nook) were always happy, very helpful and spoke great English.
The complimentary buffet breakfast was reasonable but the restaurant for dinner was fantastic and well priced.
The chef even cooked up a special request meal for my wife and i, which was exceptional.
Thanks again to all the staff for looking after us and especially my wife who had to use a walker/stick to get around with her bad hip. The only negative thing i can say is that she struggled to get in an out of the infinity pool, as it didn't have a hand rail to hold on to.
We would highly recommend a stay in the Villas at this resort as it was hard to fault and would certainly stay here again if we return to Phuket.

Important info:
Very neat and clean Hotel:
1. The room is huge with a very wide bathroom, and a massive balcony to the city and ocean for the morning coffee and evening fireworks show.
2. Breakfast is tasty at 80% asian 20% continental.
3. The location is very nice over the hill. Far a bit from crowded and noisy areas if you want to sleep deeply. 10 minutes walk to the Jungceylon, central patong, Bangla street, patong beach. Supermarkets, pharmacies, restaurants, barber salons, all around it just a few minutes walk.
4. Stuff super polite, friendly, helpful, respectful, they will provide all support you need in 5 minutes upon request with high pleasure. Ask for kay for pool bar drinks and jacuzzi 😜 and for Perry for morning breakfast and kids entertainment 😍 and for Pat to have a royal fancy tour with very good prices.
Highly recommended and will come back again. Special thanks to the whole front desk team which followed us until the car when we left. we love you too much and thank you for making our stay pleasant ❣❣❣ (Rita, Kuang Kho, Oil)

Thank you senses resort! What an amazing stay from start to finish. From staff, rooms, food and attentiveness I could not of asked for more 🙏 5 of us travelled for my 40th birthday celebrations and all of my group were extremely pleased. Pat from tours was fantastic, the food and beverage manager (sorry forgot his name) top bloke … they nailed it. Thank you

We stayed here for 3 nights during January 2024. We enjoyed a room with Sea View and balcony right above the pool. The food at the hotel was delicious especially the Salmon Steak and Pizzas! My wife is very picky with food but she was always happy at the hotel :) I do not remember her name but one of the staff at the bar/restaurant spoke good english and was very very kind. If you are reading this, we thank you again! (Pizza Margarita and Salmon Steak couple :)) )

The hotel is on a steep hill, but they bring you up to the hotel with a buggy waiting for you at the bottom of the hill. Walking to Patong Beach takes around 15 minutes and is not that far from the hotel. The breakfast was enough for us.

Stayed at 1 bedroom with pool villa and sea view. Nice and clean room! Nice staff around with good service. With buggy service to fetch us from villa. Walkable distance to Junceylon mall.

A five star hotel is just concrete and marble without the staff to deliver great service.This hotel definitely has these special staff.Everything they can do to make your stay memorable and special they do,above the call of duty
The location is great providing a calm haven to come home to after the busyness of Phuket.The breakfast is varied and delicious.
Try if you can to make an appointment with the superb spa staff; our highlight.

Hotel is great. I can't praise the staff enough. So helpful. Genuinely caring and go out of their way to get to know you. You won't meet a nicer group of people. Hotel is close to everything. Free shuttle to the beach during the day. To and fro. Rooms are spacious and comfortable. Nicely laid out, and the 1st floor has private room access to the pool. The pool is a great size and always lovely and warm. Food is really nice. Prices like everything in Thailand are pretty good. World definitely recommend this. 100% going to use this resort again.

Great and friendly service. Staff are very helpful one of them was Paw. She arranged everything for our stay and it all went smoothly. Pat was also very helpful with arranging the best tours so if need info for the tours Pat is your girl. The boys were also very nice and prompt service all the time. Staff at the buffet were very good too. We enjoyed our stay here and will definitely be back here next time

This is a nice resort and we liked pretty much everything during our stay. Only the breakfast could've been much better. We took the ocean panoramic rooms

Honestly the place was amazing & perfect.

Pros
1. the private pool was big & the place was very private & roomy

2. the staff were very helpful & the room had all the amenities we needed

3.the private pool in the villa definitely had alot of privacy & is good for couples

Cons

1. you need a buggy from the hotel to ge to your villa or down the hill to the street which was okay , because they arrived fast when i stayed.

2.you can slightly hear music sounds from the city, the sounds were low but they can be heard from the room.

Good location, close to Bangla street. Balcony gives you a great view of the sea and pool side.
Very spacious rooms, clean and well maintained.
Friendly and helpful staff.

The Senses Resort Patong - a luxury hotel with a cool view of Patong City and the Andaman Sea

The Senses Resort Patong is a 4.5-star resort located on the hillside of Patong Beach, the center of Phuket travelers, and opened in 2014, and in 2018, the resort became larger with the addition of pool villas. The total number of rooms is now 136 with Pool Villa added. The rooms and facilities are so luxurious that some hotel reservation sites classify The Sense Resort Patong as five-star.

The biggest advantage of The Senses Resort Patong is the room and view. The rooms are so large that the basic room is over 47sqm, and the view is good. Most rooms have Patong City View and Ocean View. The reason why it is difficult to classify The Sense Patong Resort as a five-star resort is because the fitness club and kids club are small.

At the Senses Resort Patong, you can see Jungceylon and Big-c from all rooms. The hotel runs four free shuttles a day to Jungceylon and Bang-la Road from the entrance of the hotel to Jungceylon and Big-c, 1.5 kilometers to Bang la Road and 2 kilometers to Patong Beach. Around the hotel, there are many facilities that travelers need, including 4 convenience stores, 1 Tops Super, a mini-mart, massage shops, local restaurants, and laundry shops.

What a great deal. Your own private infinity pool, 5 star room service foods, unbelievable sunset views, bath overlooking the hills, 8 minutes from the beach. This is a must try place if ever in Phucket Thailand! Staff was friendly and polite. The gym had enough equipment to get a good work out on. The main infinity pool they had were awesome. Red big bean bags in front of the pool were a really nice touch. The best place I have ever stayed hands down by far. Would love to come back sometime soon.

We stayed at the villas who are working with senses. They allowed us access to all of the senses facilities and it was a great place to visit.

The gym is small but has great views, we did a couples massage and it was absolutely amazing. It might be the best couples one we’ve done together.

Other pros: top notch customer service whenever you need them, upon arrival they greet you nicely and the same upon checkout.

If you need any excursions, then Pat can help assist, she was very nice and communication was easy to get things booked.

We had a private pool villa. They stock the fridge with a mini bar of water, sodas, 4 beers, 1 bottle of white wine plus snacks and they replenish that daily which was really nice. Room was great. Room service is good and reasonably priced. Location is a few minutes from Patong Beach so it's a little quieter. Happy with our stay.

Such a great place to stay with it's spacious room, incredibly friendly staff and the amazing view overlooking Patong beach. Did I mention the huge pool where you can slide on up to the bar and drink pina coladas to your heart's delight? An amazing experience in which we hope to repeat in the coming years.

A quiet place in between the busiest Patong area, everything was 10 mins walk .... extremely supporting staff.. highly recommend...