Hotel M Chiang Mai

For some context, I speak Thai and English. This made communication easier, although all the staff speak a fair amount of English.

For the price, this is a great hotel. The location is also amazing. There’s a night market near by for souvenirs and keepsakes, there’s a 7/11 nearby, and a Burger King right beside the hotel if you miss the Americas.

The staff were all awesome, the complimentary breakfast had enough to start our day well.

Overall, we enjoyed our experience here.

It's an older hotel but it is nice and comfortable. Great AC, good food at breakfast, and very kind staff. The showers are a little wonky but the water pressure is a 10/10, which is great if you were out and about all day. Ask for a room facing inward if you can - much more quiet.

Well maintained, very helpful staff, and fantastic location with lots of attractions, restaurants, cafes, temples, pharmacies, 7 elevens and alot of other things in walking distance from the hotel.

They provide free airport drop-offs, which is amazing!

They also gave me a small gift for the Chinese New Year.

Easy to get to via bus station, train station and Airport. From Airport the hotel will organise a collection. From the others use BOLT or Grab App or hail a tuk-tuk !
Easy check-in, friendly staff. Pool, gym & Breakfast are on the 1st floor. Breakfast is 6.30-10am and has a good variety . Hotel is Located right on the East city wall so Walkable to everything!
Reasonable size for 2 people, beds are hard , but some people like firm mattress.
Mauy Thai stadium is 2 minutes down the road 600bht to watch. Also various places to train from approx 500 BHT for a class session.
Walking around the old town temples ( free to enter).
Lots of tour operator shops near Hotel.
Nice Laundry in the lane behind Hotel 60bht per kilo.
Nice traditional massage in same alley.
Night markets , various bars.
Everything is reasonably safe around the city.
Everything is walkable, located on the old city wall, east side, so all the old city and the main night market are all walkable.
Everything you could possibly want is within 5 minutes walk. The ground floor has a Burger King 24h if needed. McDonald's and Starbucks & pizza are 2 minutes away plus Thai and all other foods are everywhere. Or get Grab to deliver. Hotel restaurant is on the 1st floor, good breakfast served here.
Note-Only one lift.
Pool is quite cold, on 1st floor.
Doi-Suthup if you book a taxi via an App then none of the taxi drivers will honour the price ! They will argue with you that it is up hill ! They will try and get 500-1000 more than the App (Bolt/Grab etc), look for a shared truck as an option or get hotel to organise a price you like or visit as part of another day out/excursion. The temple itself is free to enter , the road up is dangerous (do not go on scooter) but very nice to visit. 👍🏼

Great location, cleaned regularly, nice pool, everything you could want from a hotel really. Gym is small but otherwise strongly recommend.

Hotel M has a very convenient location going for it. Located right by the eastern gate, you have access to the shops in the old city and outside too. However, during my stay, I explored the old city and found several nice shops in the area.

I got a deluxe room 316 which was of a decent size. The bed is comfortable and the air conditioning works well (an important factor considering the hot afternoons). There’s also a large variety of cable TV shows, but quite a number of them are dubbed in Thai and it’s not possible to select the original language. The shower was a little small but usable. One complaint I have is the smell of sewage which seems to be running through the ventilation shaft. But this is something that can be ignored. As I was working remotely, I found the Wifi speed of 30 Mbps down and 3Mbps up pretty good. While it wasn’t blazingly fast, I was still able to attend virtual meetings.

Breakfast is on the second floor and served from 6.30am to 10am. It has a decent spread, where you can toast sliced bread, choose from watermelon or pineapple for fruits, a small salad section and some hot food. In the 3 days that I was staying here, there was relatively small variation in the hot food selection. It would alternate between white rice and fried rice, stir fried noodles with chicken and sour and sweet chicken. Nonetheless, the spread had something for everyone. I liked the porridge where I could pick my protein and add toppings. I’m quite surprised by the guests here as many of them are early risers. At 7am, the restaurant can be packed and finding a table can be hard. While the restaurant has several tables, the seats further in face the morning sun and can get hot real quick. On the other hand, there are only two tables next to the swimming pool which I consider prime seating, because you get this cool morning breeze coming in.

For those who want to get their fitness in during a vacation, the gym is open from 8am to 7pm and is accessed with the keycard. It’s relatively small with a few benches, a set of dumbbells and a treadmill. For the hot days, there is a pool outside to dip in.

Overall I had a comfortable stay here at Hotel M. The convenient location and the decent breakfast spread are two points why I might want to stay here again.

Right beside the walls. Easy access to the rest of Old Town and the markets and to the city. Clean rooms and airconditioning works great.

Best location... All pick up points for tours are near by...
Very helpful staff....
Very clean and neat rooms with all amenities

The rooms facing road is bit noisy. But they helped to change our room on our request very quickly.

They have complimentary airport pick up/drop. Don't miss that too...

Breakfast with limited options. But hygiene and tasty. They allowed to take away breakfast as it was late for our tours.

I recommend to stay in this hotel which is cost effective.

Hotel M is very centrally and conveniently located in Chiang Mai’s Old town right behind the iconic red old city wall and city gate. From our pervious holidaying experience in Chiang Mai, the city has virtually no public transportation available therefore, getting the right location for the hotel is the most important as you are likely to reach any destinations by walking and biking apart from renting a car or using share ride such as Grab.

There is a money exchanger and burger king right next to the hotel and a nice café serving excellent coffee and bakeries across the street. There are plenty of other restaurants, bars, shops, spas and famous temples within walking distance from M Hotel making it a great starting point for everything!

The M hotel provides the expected friendly services, clean and comfortable accommodation in a more traditional style and offers excellent value for budget conscious travellers. We also enjoyed the buffet style breakfast and found the food refresh and plentiful. The outdoor pool is a good way to refresh specially after a busy day out in the hot weather. If you have a rental car, there are few parking in front of the hotel and plenty other spaces at the nearby streets.

We had the hotel pick up and drop off services in the hotel van which is very nice and hassle free for our arrival and departure. It takes only 20 minutes each way and if you are using taxi or Grab, it should be around USD 15.

Travel Tip. If you are an foreigner renting a motorbike in Thailand, make sure you have your international driver’s licence.

Overall, we have always had a great experience at Hotel M and will be staying again when we visit Chiang Mai again.

Excellent hotel in Chiang Mai. The location is perfect, it’s very new and the decoration feels super fresh and chic. It’s kept very clean, reception are nice and the breakfast was really good (and with an amazing view over the swimming pool).

Super convenient location with Starbucks and a 24-hr Burger king right next to it, a 7-11 a mere 5 mins walk. Just a little further down are great places for food, local n western. John's place, a 3-storied building offering beers n food is a few steps away where one can opt for rooftop dining.
The hotel has a small gym n swimming pool. The buffet breakfast was good offering mainly local dishes. Rooms are clean, everything works, service staff are efficient and helpful. Guests wishing to smoke are given a comfortable space in the backyard of the ground floor. This is my fourth time staying here. There are ample parking spaces in front, and if riding your big bikes, do park within the sheltered premises behind.

A very comfortable and relaxing hotel just inside the old town, easy walking distance for local temples and the night market. A small pool which is adequate but only 3 loungers.
The rooms are of good size but local entertainment can be heard but usually ends around 11 pm. I was a little disappointed with air conditioning as it did not have an always on function only when your key card is in the power control switch so as a solo traveller my room was very warm after a day out.
Breakfast was reasonable and very well coordinated by Fern and Mink but the side was let down by the male colleagues who seemed lost in their duties or watching the television.
The hotel has its pluses and minuses but the pluses out way the minuses.
I will definitely return

Affordable stay. Complementary airport shuttle. Spacious rooms with free water and snacks. Staff speak good English.

Perfect location in the heart of Chiangmai. It's literally right next to the Sunday Walking Market! Tons of restaurants and shops nearby.

I loved the touch of the elephant towels in the room. Breakfast selection is okay with various Western and Thai dishes.

Rooftop pool was dope! We were the only ones using it for 2 hours. Sooo relaxing and much needed on a hot 36 degree day.

Beautiful place in the heart of old town chaing ma, very smoothly now in chaing mai.

Made a booking via Agoda on 31st Dec. Requested for a room facing the gate and they gave it to me!! Superb experience with hotel M acceding to my request for a unforgettable new year countdown in Chiang Mai. Will be back definitely!

Comfortable, clean hotel in a prime location in Chiang Mai right at Tha Phae Gate (old town Chiang Mai). I booked primarily because of their gym which is nothing fancy but there are a few dumbbells, a treadmill, stationary bicycle, and a powerful AC. Did not use the pool but it looked clean.

I have stayed at the hotel twice and the staff were very helpful and rooms were great. The hotel has a great position right near the Gate and transfer to the airport was perfect.

Good sized room. Just fine for a central hub for you to go out and explore from

The staff is extremely helpful and courteous. Also centrally located and allowed me to walk around the city and explore. Would definitely recommend, especially if it's your first trip to Thailand/Chiang Mai.

Excellent location, right next to one of the biggest night market. Staff were friendly and helpful. Room was comfortable and had a nice homely touch to it. Will return if I visit Chiangmai again