Xiaomi Malaysia by OhMyMi

Sent my almost 3 year old Roborock S6 MaxV to replace worn tires and also to check on the Lidar Turret as it gets jammed every now and then. Paid RM180 for diagnostic fee and diagnostic came back to a faulty battery. Got the battery replace and a deep cleaning of the unit. The diagnostic fee is deducted against other fees incurred and I received updates/reports at every stages. Support Team were very responsive to my enquiries and diagnostic reports were clear. Price is clearly stated for recommended services and work will only commence when I make the payment and give them the green light to proceed. Overall, satisfactory experience and it took about 1 month, from the day I drop it off and receive job completion notification from the team.

It's my first time sending my Roborock for repair and servicing with this seller and it won't be the last. They have acted professionally in providing solutions and transparent about the pricing as well as given new warranty to the changed parts.

It did the great!
My robots become moving again😀

Good service. Could repair broken wheel and a stuck bumper for my S5. Finding the place is a bit tricky. You have to go to LG1 first and turn to your right. It's next to a restaurant

Very good support service. Sent my Robborocks for repairs and cleaning. Good follow up throughout. Recommended.

Good service and it will ready quickly ASAP

The staffs are friendly and helpful. The repair process is transparent, and the team is willing to show and explain in details. They are also the distributor for the latest machines

Professional services @ a reasonable price

The experience is great! The repair is done professionally and communication is prompt

Good service fast respond

Great and attentive service. Recommended!

Satisfied with prompt helpful responses and services

Good service by Ron! Thanks

Very friendly and helpful service

Very good services and fast

very convenience and expert

Awesome service!