Lim Dental Surgery

I have good experience with both Dr Lim and Dr Lye. The clinic is a bit old in a very old shopping complex. All else was good and as expected from an old clinic with 2 very experienced dentist. Charges were quite reasonable and results were above expectations.

The interior of the clinic is bright and clean. The staff are helpful and attentive.

First time visited for wisdom tooth extraction and was assigned to Dr. Edmund. He is professional and explain well the whole procedure before the start of treatment. Even though the surgery took a bit longer than expected time but luckily it was a painless experience.

Price is reasonable as compared to other clinics.

Look for Dr Lye. Speaks well, patient and very detailed and skillful. Whole process of root canal and crowning was done painlessly and price is definitely cheaper way more than Singapore. Highly recommended!

Dr Edmund Ooi was so patient and took the time to let us know the different treatments available and their pros and cons. He planned the procedure well and explained everything that he was going to do. Price was reasonable too.

First time visit and was assigned to Dr Edmund, professional and patience doctor. He explained the procedure before the start of treatment. Need to make appointment if you plan to visit during sat.

I visited the dental for root-canal treatment and crown and was assigned to Dr Edmund Ooi. He is patience, professional and attentive to my needs. He will explain the procedures before the start of treatment.

However, I am not satisfied with the service rendered by the receptionist. My appt is at 12pm and I called the dental that I will late about 30mins due to the jam at custom.
The receptionist replied me "I heard from my colleagues that why you always late? And yr treatment takes an hr to complete"
I checked with her whether is there any slots in the afternoon.
She answered nope and told me to try my best to rush over.
[At that moment, I am still okay. Btw their lunch time is at 1pm so it may affected their lunch time.]

At 12.20pm, I reached the clinic and I proceed to the reception counter and apologised for being late. The 2 unfriendly receptionist show me their charcoal face straight away. Luckily, Dr Edmund is nice as he told me no worries when I apologised. He even told me that "the temporary crown is easy to take out so the treatment won't be long".

About 25 mins (12.45pm) later, my treatment is done and I finally relieved as I didn't cause any delay for their lunch.

Before I leave the dental, I sincerely apologised to them for the lateness. All are okay at the end. Except one chinese receptionist still show me chacoal face.

In conclusion, I am unhappy with the receptionist's service! I admitted that I am wrong of being late but this is not a behavior that she should give to patients especially in service line. This only show that she is unprofessional. I really felt accused when she said "I am always late!". I have been visited 5 times for both treatment and I usually came earlier. Maybe there are 2 times including this incident of being late due to custom jam. But I always try my best to be there asap and i late for less than 30mins for each time.
Also, how does the receptionist know I am the person which her colleagues talk about? There are countless of patients come in and out. I really found that it is so ridiculous!!

On a side note, I will still recommend this dental as Dr Edmund is a professional dentist and so far my tooth doesn't give me any problems.

Visited Dr Ronald Lim for root canal treatment on dec 2015. I need to do RCT for froont teeth x2 due to chronic inflammation. Each tooth rm 750 and other fees like x-ray and LA injection are included. I would say that Dr Lim is skillful in performing RCT and he took only one hr to do both teeth. RCT will need 2 visit. Hence,my first visit include clearing the inflamed tissue inside and temporary filling has been put. Pain still bearable and I would rate 1/10 for pain score.

Dental services is excellent. Only minus is the hygiene. Blood can be seen at rinse area. Hope they can sanitise before next serving next customer.

For those who are interested, an appointment is a must. All the dentists are trained from top tier universities and one of the few in JB with experience and know what they are doing. Compared to SG, they are definitely worth a trip because the price is unbeatable. But for those looking for a great ambience and conducive environment, this place is not as it is showing its age. I have read some reviews about it prior to making the appointment complaining about the cleanliness of the rinsing sink. Well for the pricing and what they offer one can't really complain. Its like the price of xiaomi compared to the bling of samsung. Everybit as capable but not perfect. Will be looking to primarily use them as my regular dentist. And I have the other dentist (Not Dr Lim).

Not recommended. Booking service is un reliable and price isn't exactly value for money.

Very dirty. Blood stains seen everywhere and rubbished littered in the clinic. Found a rotten tooth at the sink, wondered if they sterilised their equipments before serving the next patient!