LUNA PARK K.K.

Best online Gundam store in Tokyo. Rare products in mint state, amazing service, and English speaking! Couldn't ask for better.

Great communication and packaging. Package delivered internationally to Australia with no hassle :)

My parcel was lost for a very long time, fortunately customer service Ikue was here to help me! Thank you.

Item deliver fast, all items are brand new. would recommend getting more toys from them! Very friendly staff and always assist in any help I need.

Best company to buy Japanese toys, model kits and collectibles. Communication is really good. Packaging is outstanding. And their shipping is fast and item arrived in good condition. I always buy any limited edition Gundam from this company. Most of the time the item is in stock. Price is reasonable.

Excellent place to buy and I like the points that they give you to be able to buy figures. It takes time due to the great demand they have in the shipments but the shipment is totally safe, do not hesitate to buy with them

great services, fast shipping and had awesome offers!! I recommend LUNA PARK to get all the toys!

Perfect place to get Toys from Japan! They have exclusive items on their site and it is up to date! Able to choose EMS or DHL delivery methods, items came on time and in tip top condition! would be coming back to shop more !

Just want to give thank to the whole team, you’re so amazing with phenomenal services.

Highly recommended

Great shop even before I started working for them. Helped get me interested in figures.

Excellent service, good prices and with a lot of items of diferent series.

Best place to get figures in Japan. Great selection and great staff.

昔限定のものが買えなくて、たまたまここで見つかって買いました。
発送も早いし、オーナーさんはめっちゃ優しかったです!
また機会があればお世話になります。
ありがとうございます!

日本のフィギュアが沢山あります‼

Customer service dragged me for months until they refunded me, but they finally did.

I have ordered from here several time over the past year and each time I gave them the benefit of doubt. The main issues I have with this store in regards to delivery is its lack of protective packaging during deliveries. Secondly, there were occasions when I preordered a product and had to track back to ask for items to be delivered.

My personal experience were that some items were delivered without bubble wrap or packing peanuts but rather some loose paper placed around it (clearly offering no packaging protection in any way). It was only when I asked for some form of protection to the packages that bubble wrap was used, though the protection was still marginal as they deemed it was professional to let a fragile item bounce around in a significantly larger box when shipping.

A very disappointing experience with them as a whole

Item never arrived with no communication at all, had to escalate to PayPal in order to get a refund, don't waste your time with such scammers.

Correspondence is the worst.
They didn't ship unless I contacted them many times.
They were so terrible that when I got angry, they got angry instead of apologizing.