Mecal Men's Accessories - ميكال اكسسوارات رجالية

If you’re looking for an upscale men’s accessories shop with an elevated retail experience in Amman, look no further. Mecal Men’s Accessories not only has a wide selection of beautiful and elegant accessories, they can customize almost anything for you. The staff there was friendly, knowledgeable and quick. This is officially my go-to store for any gifts for the special men in my life.

اكسسوارات ذات جودة عاليه

The worst customer service ever. Mecal are not reliable nor trustworthy.
I ordered a necklace with a special engraving request. The staff is not reliable and non of them have the minimum design skills needed to execute a design. I received wrong scale measurements from one of their staff members and she said she will double check the design before execution, then immediately executed it. The result was really bad that I had to design the engraving once again. This time the design was perfectly fine and yet they made another mistake and sent the design out for delivery without even checking with me. When I contacted them they made it clear that they already discarded the first design and will not keep correcting their mistakes forever.
Anyone with basic design skills will do a better job than the whole team, and the customer service can't get any worse.
I think this is my 6th time ordering from Mecal and every time I had to make a huge effort to get my right order (I once received a broken bracelet and went back to them for replacement after 30 min, another time I received a bracelet with reversed engraving and had to accept it as it is because it was the last one).
I will not ever order again from Mecal, and I don't recommend that anyone does.

worst customer service ever, the company owner (Tojan) was very unprofessional and we wanted to make a contract but because we had other ideas than the one she made she blocked me on WhatsApp she will bring her company down , i would never recommend it