OTP banka (Grad)

They kindly informed me of where I could exchange torn money.

Free / no charge for withdrawing cash from the ATM

Atm inside of bank didnt charge fee

Djelatnice uljudne.Nije predugo vrijeme cekanja.

Very slow moving queues, few staff, being send from one person to the next... I believe the customer service should be improved upon as well as time spent waiting minimised

Jedna od rijetkih poslovnica Otp banke u gradu koja radi svaki radni dan do 19h.Inače,pošto je u samom centru grada obavezne su velike gužve,satima se zna čekat u redu,a najčešće rade samo 2 šaltera.
Izdvojila bih jednu djelatnicu kao jako ljubaznu,ostale nisu za spomenuti.
Unutar poslovnice nalaze se i uplatno-isplatni bankomati,šta je isto veliki plus,minus je naravno šta rade samo do 19h kao i poslovnica.

Croatia has adopted Euro and is the only country that takes fees for redrawing cash ! A shame

I am sharing, with great remorse and a deep-felt sense of disappointment, about my very negative experience here today. I rarely (<2%) post negative reviews on Google Maps.

In this case, the bank refused me to open an account for me. I explained that I was a poor American soldier on a pension who was here training the Croatian Special Forces in the 90s, to no avail. One month ago, their banking officer said I could open an accout with a one-year prepaid lease. (Ouch!)

Very unpleasant experiences, from xenophobic and racist remarks on behalf of the staff, to hidden fees that I wasn't told about and nothing was done to solve the issue. Furthermore, after a year, they suddenly remembered they forgot to ask for a document, and decided to close my account all of a sudden, despite business success. Disorganized, unempathetic and disrespectful towards clients.

Their faulty machine swallowed a credit card when we were trying to take or cash when travelling in split, and when we went to the bank directly after they told us there was nothing they could do and refused to open the machine. They told us they would only open it once a month. For travelling, and losing our only access to money, this was incredibly difficult and ruined certain elements of our trip and cost us a lot of money. Every other bank would open the atm, but they did not care despite it being their own issue.

Dođem u banku da položim sitni novac na račun, sve uredno razdvojeno po 10, 20, 50 centa. Čekam u redu pola sata i kada napokon dodzen na red službenica odbije da položi novac na moj račun.. Odem u istu banki u Sinj, položim novac, i odmah sve podignem..Račun zatvorim i OBILAZIM U SIROKOM LUKU..

Ogromni redovi, a malo djelatnika banke radi, čeka se u prosijeku preko 30 minuta... I tako već godinama. Pa da nisu u stanju poboljšati poslovanje?!?!

Uplatio sam 16. kolovoza 2023. u 13:53 sati, u ovoj poslovnici tri odvojena računa za istoga naplatitelja. Pritom sam njihov ukupni iznos od 59.01 € točno izdvojio blagajnici.
Zamolio sam je da mi bankovne naloge za plaćanje spoji s odrescima računa. Prvi sam put u životu, a nisam u cvijetu mladosti, doživio da mi se s prešutnim "uradi sam" hladno pruži stezaljka za papir("klamer")!
Nigdje, uistinu nigdje, posebno ne u nekoj banci(!) nisam doživio takvo podcjenjivanje službenice.
Naplatu je provela: 7109.

Triba ih biti sramota.Stari ljudi moraju da cekaju satima,radnici glume šefove i prave se pametni a neznaju svoj poso da rade kako triba.
Nikakva banka.
Mora se čekat preko sat vrimena,jadno, da rade samo 2šaltera.Dugo čekanje,crna i stara na šalterima bolje da postanu maserke,jer očito im nije misto u banci.
Svi oni neznaju ili neče da znaju red na poslu.
Najgora banka i radnici su promašili struku,to valjda sve preko veze se zapošljava.Nikad vise Splitska.

Katastrofa!Uvijek guzva,nema nikakvog reda cak i kad uzmes broj.Djelatnice spore,nesusretljive,mrke...nikakav pozitivan dojam.A prostor ludilo,...covik bi rekao vrhunska usluga.
Davno sam prestala biti njihov korisnik al eto vezana sam kao opunomocenik(nadam se ne zadugo)
To ti je ono;budilica samo takva nema sta nema ali slabo zvoni 😄

Najsporije djelatnice!!!! Najgora banka!!! 1 radi njih 2-3 side za šalterom i ne pomicu se i uopce ih ne zamara sta je red 30 ljudi !!! Dno dna

Parcequ'il n'est pas possible de mettre 0... Attente interminable (1h) pour que l'employée nous dise qu'elle ne peut pas nous faire l'echange. Pour les touristes, a eviter !

Ne javljaju se na telefon, ne javljaju korisnicima bitne informacije na vrijeme.. definitvno vrijeme za promjenu banke

Slechte service duurt heel lang en de mensen zijn sloom en onaardig