Halfords - Llantrisant

I came into the store this morning, quite urgently needing help with what materials I needed to put my front number plate back on securely!
I walked straight to the till where I was greeted by a young guy with tattoos (didn't get the name sorry!) and he was nothing but help. Not only did he show me the double sided sticky pads, but he also took the time to secure them onto my plate for me, as I quite clearly did not have a clue and needed assistance!
5* service, and the guy needs a pay rise for going above and beyond with his customer service, something very hard to come by these days!

Thanks again!
@xgeorgiaday

I have bought a bike for my son this Christmas from the Llantrisant shop. I had a lovely man called Dan, serve me. I was collecting the bike and he made sure it all went smoothly. He gave me a free gift bag for the bike and because the Bike had dropped in price in the black Friday sale, he told me he would refund me of the difference. He offered to carry the bike down to the car and help with putting in the car. He really is a credit to the company. He was polite and very helpful. So anyone visiting this store should ask for Dan. He will help in anyway he can.

We came into the store on the 23rd of December to buy roof bars and all the kit to go with it. A young chap who was working on the bike section helped us out. Not all items we wanted were in stock and even though he was busy he took the time to phone around other local Halfords to find and reserve what we needed. He really went above and beyond. He deserves a big pat on the back

I had a problem with my vehicle and became stuck half an hour away from home with two young children on board. I received assistance from a gentleman named Mamoon from this store and he went above and beyond to ensure my vehicle was back up and running in a very reasonable amount of time. Plus then offered me a free vehicle check. Thank you to this young man for your help. The store management as well as Halfords HQ should recognise how helpful, knowledgeable and professional you are. ⭐⭐⭐⭐⭐

Very helpful and friendly staff - particularly Lloyd who gave very helpful and professional advice to enable me to purchase the correct product. He also fitted my reversing mirror camera very efficiently.
Thank you!

The young redhead lady is lovely, the manager always pleasant, and staff rarely look like being in work is a burden, pleasant place to walk into
, always get a lovely welcome from the blonde lady on the front till, overall great experience in store 👌

I had my rear windscreen wiper replaced. Ordered on line and included having it fitted. Could not have been easier, excellent service and value for money. Will definitely use Halfords again.

What a great service for a head bulb replacement. Rocked up and a helpful young lad directed me to the correct bay where he started work immediately. It took him about 3 minutes whereas it would have taken me all day. I value my time more that the £9 it cost!

Experienced an issue with a recently installed dash cam and was extremely happy with the help and advice provided by Lloyd and the team at Halfords Llantrisant - many thanks.

Hands down the best Halfords. After being messed around by another branch, I popped in to find out about fitting a new Android Auto headunit into my truck.

Lloyd was the gentleman who fitted it. Lovely man, took due care and attention to the details and completed the install quickly.

Absolute pleasure of a visit, highly recommend. This branch feels less like a big national chain and more like a close knit family business. Perfect customer service and friendly staff.

Thank you for everything today. Really appreciate it 😊

A well-stocked shop offering a surprisingly large variety of products. The staff here are very knowledgeable and usually very helpful.

The shop offers a click and collect services and products are usually able to collect on the same day.

There are plenty of parking spaces nearby with some disabled spaces near the shop entrance. The car park does tend to get a little busier than usual due to the new gym which has opened nextdoor but you can usually find a space.

Straight forward good service.the young man who changed my battery was polite and new what he was doing..

had a problem with my electric bike, tried to book a service but couldn't as Halfords only service their own electric bikes. but the engineer talked me through everything i would need to do to sort the problems out myself. what an excellent service

Handy Shop in Llantrisant. The Staff are Extremely Helpful & Friendly. Ive been using Halfords products for Years and Never had any Issues. Plenty of Choices at Different Prices. Tend to go for better quality, You only get what you pay for. Very Happy.

Speedy and friendly service. Even helped me to my car. And I'm 43

Fantastic service. Very polite, friendly and knowledgeable. Sorted the puncture within minutes. Would highly recommend! Thank you for a very prompt and efficient service!

Placed an order online, picked up items and realised I had made an error. With the assistance of Liam I was able to resolve the problem quickly and without hassle. Excellent service!

Very polite and professional customer service.

The shop staff are welcoming. They helped me out with my roof bars and went above and beyond to compensate the fact that the original order placed by the call centre was wrong. I wouldn’t have been able manage without them. Sam was a great help to me. I Feel confident enough in Halfords to visit and use them again.

Had a dash cam fitted. Excellent service from start to finish. Was told it would take 2 hours, but it was done in an hour. Very efficient and great job. Would definitely recommend if anyone wanted their dash cam fitted