Enterprise Car & Van Hire - Pontypridd

Spoke with Dan who I believe is the branch manager just from walking in.

This was my first ever experienced hiring a car and he made it very easy to understand as well as obtain a car that I actually needed for the journey I was preparing to make.

Although I wish it cost less I can't argue that the price wasn't fair.

The car I was given was in immaculate condition and more than did the job for the long journey from Pontypridd to Scarborough carrying many suitcases as well as other miscellaneous items.

The original vehicle I was going to be issued was changed at the drop of a hat things to Dan.

You found a vehicle to suit my needs and managed to change the booking that I had in the space of about 10 minutes.

It has definitely been an enjoyable first experience of renting a car and I can say with 100% honesty that if I need to rent a car again for whatever reason I would definitely be coming back here.

Such an ideal location, really nice and attentive non pushy staff.

I recently hired a car for the weekend and couldn't have been more pleased with the experience. I was delighted to drive away in a beautiful VW Tiguan, and the service from the staff was nothing short of excellent. Everyone I encountered was incredibly friendly and helpful, and I especially appreciated that they weren't pushy with the extras. The car itself was fantastic and represented great value for the price. I will definitely be using them again and will not hesitate to recommend it to everyone I know. Thank you for a wonderful experience!

We needed the Enterprise services back in November when our vehicle had to be towed in due to some faults. We had an absolute nightmare trying to arrange a rented vehicle, between RAC and our car dealership. The staff at Enterprise Pontypridd were very helpful, in particular Harry and Josh. Also the rented vehicle was lovely, clean and in good working order. I did miss the deadline of the survey they sent to me via email though and for that I am sorry.

Efficient and stress free. booked online and a lad rang within 15 minutes to speed up the process. great customer service and vehicle quality. you wouldn't even realise it is a rental car!

Great service from alijsha and Harry fantastic , fast and no issues first time renting a car and would do it again in a heartbeat. Provided a very modern car with no issues clean inside and no silly rules thanks

Efficient and pain free from start to finish. Booked online on the morning of departure. Gentleman rang within 10 mins to gain further information and to speed up the handover process.

When I arrived I was greeted by Dan who was very polite, professional and helpful. Dan talked me through the car controls and made a note of the current wear and tear so I would not be charged when I returned the vehicle.

Vehicle return was completed by Nat, who was also fantastic. Nat checked the vehicle over and made sure I had not left my belongings. Payment was made with a 15 % Military discount applied.

I would hire a car from here again without hesitation.

Really helpful staff and good cars. Comes highly recommended from me.

Great service after my car was in an accident

Really great service from Harry and Hannah. Provided with a car same day. Customer service was excellent. Hannah was even kind enough to give me a lift home after returning the car. Would 100% recommend and will certainly use next time I need a hire car.

Very helpful andallpolite would recommend it to all family and friends

Very happy with the friendly staff and help provided in getting a van for my house move. I had been to another car rental place close by who refused to give me a van as my driving licence issue date was less than 2 years, but no such issues with enterprise pontypridd branch. The van was in a very good condition too and no problems with returning the van either. My deposit was returned back in a few days too, will happily rent from enterprise again 😀

Really great service from the stores manager Daniel and management trainee Tom. Courtesy car (booked through my insurance) provided is lovely. Can't thank Daniel and Tom enough. Brilliant, friendly and supportive service!!

We have used Enterprise Pontypridd twice now and received excellent customer service from James on both occasions, for this reason we will be returning again shortly for another booking.

The staff were friendly and the car was waiting for me. Really surprised at the level of equipment on the car.
When I took it back they took me back to my house.
It's nice to be treated like a customer not an inconvenience.
I would recommend them.

Friendly and helpful staff. Needed a car at short notice, went online and collected it the next day. The process was smooth and easy.

Used twice in the last month for a house move, staff were very professional and friendly both times. The second rental was last minute (same day) and they had to get a van from the Cardiff branch, but this only delayed me picking it up by an hour or so, which was not a problem, and was clearly explained straight away. They offered me a lift back once I had dropped the van off too, which was a very nice touch.

My car was in involved in a rear end crash and enterprise sorted me out a car in the mean time while mine was being fixed inhad the car for couple of weeks and I enjoyed the experience I had and especially a guy called Dan who.sorted it all out from start to finish very good service and would definitely return to these guys thanks

Just can’t give this company enough stars! I hired a van today to move some garden waste and bricks to the tip, it was just so easy and price was wonderful,Harry a lovely young man, picked me up from house and brought me home all for the price of £34 unbelievable! After last week going to Pontyclun van hire who wonted to go through my bank details all because I hadn’t taken a utility bill with me,this company only needed your credit card and driving license and away you go.....I shall certainly recommend them to everyone.thank you, for making job so easy

Time for another van....after a slight delay because of an admin error, the staff arranged the van and got everything prepared. Good clean vehicle. No complaints.

Very good staff very polite and welcoming