Glyn Hopkin MG St Albans

Excellent sales service from Kat, who was very enthusiastic, helpful and knowledgeable. We had spent four months making our decision on buying the car and Kat stayed in touch patiently. There was a lovely balance of being persistent but not pushy, which is very different from some experiences at other car dealerships in the past.

An absolute pleasure to deal with. Sameer was very helpful and super efficient. Everything you could ask for from a car dealership. Our third car from Glynn Hopkins and we will definitely be back for our fourth.

Upon arrival, I was greeted by the lovely Jackie and Junayed, who checked my car in and offered me a tea/ coffee. I was then provided with my own desk to work from while I waited for my car to be serviced. I’ve never been offered a desk before; I usually just have to balance my laptop on my lap, so I’d return to this branch just for that reason.

The car service was completed in approximately two hours without issue.

All in all, I’ve had a lovely morning - a phrase not often associated with a car service.

I took my car in to be serviced and I want to say a big thank you to Jackie, Amber and Harrison for being the most amazing individuals. Not only were you professional, welcoming, friendly and helpful but you all went the extra mile to take care of me today. As someone with many health issues, it meant a lot. I am so happy that I got my car from Glyn Hopkins in St Albans.

Great customer service from the beginning to the end. Harrison was always keeping us informed in regards to our new car. The car was fully charged so we didn't have to worry ☺ They were very accommodating and supportive. I would definitely recommend them to anyone looking for their next car. Thanks again

Can I say that I’ve been in the motor industry for 50 years and know how hard it is to gain a good reputation. You rely on your staffs attitude and knowledge and our experience today was extremely pleasant buying a new car from a very professional and polite young salesman Sammy. My partner has not stopped talking about her new purchase and cannot wait to pick it up in time for Christmas, can I just say a very big thank you to I assume a very young Santa Claus.

Wonderful service from GH St Albans & love my little fiat 500! Fabulous service buying my car from Giles and Jackie at the service desk is an absolute joy to deal with. Ten out of Ten & will return next time I'm ready to switch my car. Very happy customer 😃

Very professional, I appreciated the video detailing the examination of my car during the service. Was done swiftly and I was able to wait comfortably next door. Thank you!

I’ve brought my last couple of cars from MG St Albans and have recently purchased my new car. I dealt with Sameer and Barry who were both a great help and answered any questions/queries I had. The communication from ordering and picking my car up was excellent with continued updates of the status and delivery dates. I would 100% recommend anyone looking for a car to go here.

Great service with professional and polite staff. Excellent inspection video showing us what had been done to the car, very impressive. Jackie on the reception desk was great. Thank you.

Jackie and Amber are just the best, could not be more welcoming. They are a credit to Glyn Hopkins and made my visit enjoyable, explained everything very clearly and with some humour. Just a great shame GH are ditching Fiat in St Albans :) Although the MG3 rental was fun to drive.

Can’t thank the MG showroom enough for the help the provided. Saif was the gentleman that helped me as soon as I entered and was a star from start to finish. He really helped me find my wants and needs in order to find the right vehicle for me. Truly a pleasure to have him working for the showroom as he was a pleasure to have as help. Can’t thank him more for going above and beyond for me.

Brilliant cars and great customer service experience. Big heads up for Giles who ordered my brand new MG 4 trophy for me. Very happy customer.

Giles was great from
Ordering and sourcing a cancellation car that I received within 10 days. Took lots of time and answered all questions on handover. Highly recommend Glyn Hopkins MG

Had given my car for some repairs. Got appointment within a week and got the car back in 2 days, process to handover car and collect it was super easy Jay and Rcco were amazing and so helpful.

Went above and beyond to accommodate my situation, turning around the service and fixing incredibly quickly saving me a lot time and stress. Really appreciate the assistance! Jackie was brilliant, very thankful!

Amber was super helpful and helped with every query I had! Super happy with my car service and MOT. Very quick and kept me informed throughout the process!

Booked a test drive for an MG4, which was handled by Sameer. He was excellent - we've decided that we're not going for the car but he was absolutely professional and we're really grateful for his work. Happy with both the service and the rest of his team.

We would like to thank Sami who has helped us tremendously and our experience with Glyn Hopkins ( St Albans). He explained all the options and helped us to choose the best for us. The communication was very clear from the start which is vital, he made sure we are happy and fulfilled all what was agreed. We can't thank you enough and we wish you all the best for the future. Alberto & Fatima :)

Excellent service from Amber, who found solutions, kept us informed and updated and got the car back to us as quickly as possible. A delight to deal with (sadly rare these days) and I hope that she gets the recognition that she deserves.