River Island

My favourite shop with fantastic clothes and shoes,a little high prices but big choice and good quality.Nice area in city centre.Near shop you can find toilets and down in the shopping centre you can find parking.
More offers- more clients ❤

Love when I can grab a really nice sale item.

Quality clothing and great customer service both on phone and in store

I really wanted to go to a manager in person to leave a good review but couldn’t find him. Two of the lovely assistants in the shop couldn’t help me enough when I found a the last pair of size 7 sandals I liked that where damaged. The lady, she looked like she was in her early 20’s wearing a yellow lanyard, she was attending the fitting rooms. Promptly went and looked for a new pair for me. They didn’t have any and she offered me 10% off and a nice box for them, they didn’t have any boxes and she and the young gentleman on the till advised they will knock 20% off because they where not presented nicely. The young man on the till also went out of his way to tell me about a deal they have in the store and saved me more on my over all purchase!!

Often only rude customers get this sort of help, but kindness was paid back with kindness in the store today. I usually feel really out of place in fashion stores but today was a really positive experience for me. I really wish I got these peoples names. Management please find these two and thank them for me.

Great clothes and great staff. "Yo yo" was really friendly and had great energy with us.

Happy to spend money at a place with such good customer service.

Just visited this store and was attended to by someone called Waj. I was having issues finding the correct size for my daughter as she is taller for her age and he was so helpful and patient even though I asked so many questions. Thanks again

The layout of the store and the quality of clothing is great. Staff are friendly. However, they do lack in employees because queuing for such a long time can be tiring. It can just be 2 people in a que and it would take about 8 minutes to get served.. Also, they could do with more items in younger boys section. There aren’t enough compared to the girls and women’s in my opinion.

A female on the store floor went above and beyond today!!! (Bullring Birmingham)She went looking for Jean's I saw last week, dedicated her time to find them. Also knew my size! They fit perfectly. I didnt see her name but thankyou. (Item was white 1 leg denim wash the other leg) Thank you, best customer service for years

I went to buy a present for my friend on Friday and a very friendly staff member approached me and asked me if there's anything she could help me with. I told her I was looking for a gift and Raj went above and beyond and helped me choose a gift.

Outstanding customer service.

Was in a rush to get my suit. The service was great. Ensuring that everything would fit as well as suggesting and helping tailor the clothing for me. The gentleman that was helping me (tall tatooed guy) was still there after his shift making sure everything was A okay.

One of my preferred clothes brand. River Island is very organized and elegant. Its product exhibit quality for the price. Usually the shopping experience is really good due to its big size. I recommend.

First class customer service received in store yesterday afternoon (7th October).
Trying to find an outfit for my Daughter's birthday party and were taking armfuls of clothes in to the changing room when were offered the services of the stylists. Fabulous experience and came away with exactly the right outfit. The girl who originally suggested we use the stylists was also particularly helpful & pleasant. I am just sorry I didn't make a note of your names Ladies! Thank you.

Went to river Island in Birmingham to buy some suits, I felt that the customer service was fantastic and everyone was a great help, the manager of the shop who's name I did not catch but also Kozz and Tom, I would recommend them as employees for anyone!

Great place, with a great selection of clothes,plenty of space to walk around and good fitting room space.

Entered 10 minutes before closing. Staff never rushed me and were very friendly not put off by the fact I had 5 children with me great service beginning to end.

A large River Island store with an excellent range of both women's and men's clothing. The staff here are all friendly and polite, offering top-class customer service.

This store always has the latest clothing from the RI chain and has a large changing room area which is clean and tidy.

I had really great service when I paid for my purchases today. Reece was friendly and sociable.

Absolutely fantastic! Massive selection massive choice every size available over every department! Clean tidy happy helpful staff! My new heaven.

Great store was not too busy when we went. An absolutely wide range of clothing & accessories for every pocket.

I love this place to shop for myself and family members...staff were really helpful, told me I could have used my discount card working for NHS, never get that from other stores!!