The Nile Ritz-Carlton, Cairo

It is one of the best hotel in Cairo downtown area .its very close to historical area and lots of shops and restaurants . Staff is very friendly and accommodating and always available to help or to make your stay better. Very excellent morning breakfast buffet with multiple choices. I was upgraded to suit because of my Marriott status and it was very pleasant surprise. Rooms are spacious , clean , beautiful Nile River views. I really enjoyed the outdoor barbecue and musical night . I really enjoyed my stay in Ritz.

This is the best hotel I have ever been to. The service was excellent, this hotel is so safe to be at and the security is very high. Everything around and in the hotel is clean, every object is sparkling clean here. The employees are extremely nice, kind and helpful. The waiters are amazing. The view is unbelievable, I could go out to the balcony and see an amazing view of the Nile river. The view at night is worth seeing. They brought us desserts directly to our room as gifts. While we were at the awesome breakfast, the manager brought us the chef who cooked us the amazing food. He was very kind to us and welcomed me and my husband to the hotel. Later that day, the employees brought us koshary right from the kitchen. It was in a cute box and it was the best meal i have ever had in my life 🌶. Next time we visit Cairo me and my husband decided we will always stay at this hotel.

It was lovely staying at the Ritz. We had a room with the view of Nile. The room size, cleanliness and comfort was 5/5. Staff was friendly and courteous. The heated pool was great. But the best of the best part was the breakfast. They achieved the same feel of an all inclusive in Cancun, which is hard to achieve in a restaurant. We had everything from parathas to pancakes. I cannot recommend this hotel enough. Location is fantastic in the heart of the city.

Loved the Nile Ritz Carlton! Our service gentleman helped cleaning our room twice daily and assisted with questions we had about the area. Front desk assisted in having someone buy us fresh fruit from the market and brought it to us. Concierge would always find us at one part of the hotel or another to make sure our needs are met, if we needed a ride somewhere, or make restaurant reservations for us. We were leaving on his day off. He knocked on our suite door to let us know that he will be arriving, on his day off, an hour before we leave, so he and his colleagues can wish us a farewell. It was the best farewell we’ve received in all of Cairo. They also have nightly entertainment, which we never missed. Also kudos to the sous chefs. While we were at the breakfast buffet, the sous chefs came and introduced themselves to us and asked if there is something that is not currently on the buffet that we wish to have. My husband suggested Egyptian okra soup. Before we finished our breakfast, the okra soup was made and presented to him. Now that is five star service. Thank you for all that you have done. You’ve made our stay in Cairo Amazing.

There are not enough beautiful words to describe my experience. I stayed in this hotel from the end of November to the beginning of December 2023, and I stayed in room 738. The pictures are of the view from my room. It provides a spectacular view of the Nile and the best view of the Cairo skyline! The room is very comfortable with a separate shower and deep soaking tub. The amenities are 1st class and, if you're Muslim, they provide a prayer rug. The food is among the best in Cairo. I had the brunch style breakfast everyday and the selection and quality was impeccable! They even bake their own bread on site in a clay oven that's visible to the guests. I also ate in Bab-alShaq and the lounge cafe, and everything was equally delicious. My highest praise, however, is reserved for the staff. They truly went above and beyond. They clean all public areas every 15-30 minutes. They take time to know your name & the name of your guests. They serve everything with a smile and in style. I never waited more than 5 minutes for any service that I ordered, including the bellhop. They are a fantastic representation of the Ritz brand and, in my opinion, they are on par with the Ritz Park Ave. I highly recommend using their car service. It's a good value and saves many headaches when trying to navigate Cairo. And, definitely, use their Airport arrival to hotel service. It's a better service than what the airport provides; I got through security & passport control in less than 15 minutes and all I had to was sit down. My Greeter handled everything.

The staff are extremely courteous and helpful, everyone from the front desk, to security guards, managers, waiters. I had 2 different back-to-back reservations and they kept me in the same room and even upgrade it from city view to Nile view. The room is standard, when knowing it's my first time in Egypt, they gave me a small souvenir as a gift. Extremely happy with this stay, a welcomed tranquil "safe haven" from the hustle and bustle of the city.

It was an amazing experience the service was so good and the food was fresh. The staff is so professional. Definitely we will recommend this restaurant to our friends.

Our room overlooking the Nile was spacious and beds quite comfortable. The Ritz has the best breakfast buffet! Try the strawberry or guava juice! It’s fantastic. The Culina restaurant manager Ashraf Hussein made our last morning’s breakfast the best giving us sample of all the hotels best homemade juices. He was the nicest man!

The stay was extremely enjoyable. I met the most friendly and welcoming staff here. In particular, Mustafa at the front desk gave us a nice and warm welcome, Mennaallah Ayman even helped us wear head scarves properly (exciting experience for tourists), the bellman were very attentive who helped us find Uber and communicated with the driver. All other staff have provided exceptional services as well. I would like to thank them for going above and beyond to make our visit extraordinary.

Went to a conference in the Alf leila w leila ballroom, decoration and atmosphere were great. All services and conference preparation were top tier. Food was exquisite. Would definitely recommend for hosting a conference and also recommend for an outing with friends or loved ones.

They did not have our breakfast to go boxes ready as we had reserved them the night before along with our cab ride to the airport.
Other than that this is probably one of the best hotels in Cairo and we enjoyed it thoroughly.

While the AC and TV didn’t work, this place still gets a 5 star review because the service was so personalized. Made sure my extremely-difficult-to please-only-half-Slavic-but-somehow-more-than-100%-Slavic girlfriend felt super special for her birthday with a cake and snacks above and beyond the standard welcome gift and everyone from the front desk to the concierge was always extremely attentive.

Had a wonderful stay at The Nile Ritz Carlton a couple of weeks ago. Highly recommend upgrading to the club level. The staff were always very welcoming and it was a beautiful space to relax and enjoy different foods and beverages at different parts of the day. Sandra, Sara, Marize were all very helpful with setting up airport transfers and restaurant reservations for our group as well.

Beautiful pool area...very large and refreshing pool. Plenty of chairs and umbrellas. The staff were all great but Mohamed stood out for our group for being extra helpful for us.

We enjoyed the food, atmosphere and entertainment at Bab El-Sharq one night as well...recommend for dinner.

The housekeeping staff were always friendly and expedient the two times a day they were in the room.

One piece of advice is that if you are on the Nile side (great view!), there is a party boat across the river that is open late certain nights so bring ear plugs if the noise may bother you. I brought them and slept great.

Highly recommend!

The Nile Ritz was amazing. The location is great. Central location to everything. The hotel was very safe. The security screened the cars and people coming onto the hotel grounds and in the building. Also, hotel has car service to/from airport and concierge will help plan your activities and excursions. The Giza pyramids are about 20min to 30min away depending on if you are going on weekday or weekend. Traffic is better on the weekend. The Egyptian museum is right behind the hotel (very much walking distance). The market and shops is also behind the hotel, like a 2min-5min walk depending where you want to shop.

The ultimate best thing about this hotel is the food!!!!! Honestly, me and my husband were very tired from the tours and excursions; we ended up just ordering room service the whole stay. We did go to the hotels restaurant, like a Italian restaurant. I promise you room service was better than all the food places we tried. Specifically the lamb chops; AMAZING!!!! Also, the hotel breakfast spread AMAZING!!!!

The service was great and very considerate. The hotel provides robes, slippers, toothbrush, mouthwash, loofah etc etc. Housekeeping was great and very attentive. Ahmed Mansy took care of us. He noticed I was using the robe and slippers and one day we came back to our hotel and Ahmed had the robe and slippers laid out on the bed ready for me to whine down.

You will get overwhelmed with the service and who to tip because its so many people trying to help you and it goes by fast. I recommend having the hotel bring up/down your bags (because they will designate one person) and that one person will stay with your bags. So you know exactly who to tip and you wont run out of USD or EGP cash.

The whole stay was great. I have no complaints at all!!!! Loved it and highly recommend.

Had an absolutely wonderful experience staying at this hotel. The staff are so welcoming, humble and helpful. The service is outstanding.

Just a side note, the food was not the best and also majority of the plugs were not working in the room.

The rest is 5 stars!

Their rooms and services are rather elegant. The employees are most polite and the food ranges from great to excellent. Everything is slightly pricey but it’s worth the experience. The only downside is that it’s in the middle of the city so there’s no seaside suites, but at least there’s a pool :)

V.Good location and the pools very clean and nice. The hotel allow a parking with fees in addition to the public parking with less fees in the front of the hotel. The hotel exit in ElTahreer Square, neer to the downtown which allow you to enjoy shopping in addition it is close to the Egyptian museum to know more about Egyptian history. Also you can have an entertainments by walking in the nile corniche and enjoy a night cruise in the nile also.

Great hotel, with a very nice view
Located in the middle of the city.
I’ll definitely visit again.

One of the best hotels in cairo
The area is very congested, but the view and the facilities are just great

Staff was fabulous. Food was very good and diverse. Was conveniently located near the museum and market. We felt very safe staying there.