Deutsche Bank Filiale

I have an account with this branch of Deutsche Bank where I had a seamless experience thanks to the exceptional assistance provided by Mr. Carsten-A Becker throughout my interactions. He was always accessible and promptly addressed all my queries, offering effective solutions with a pleasant demeanor. I wholeheartedly endorse this branch for their excellent service. Thank you!

I am an international student from Saudi Arabia and I was looking forward to open a student bank account… I booked an appointment with Mr.Thomas and he was so helpful and informed with all the instructions that I needed. The credit goes to Mr.Thomas who was so helpfu.

Had a meeting with Ms. Manuela Rotsch. Thus far the best experience with the Deutsche Bank branch. The appointment was booked online. Ms. Rotsch took her time to explain in detail the process and even explained the additional parts of my requests. Good service with a smile. Highly recommended. Thank you!

I highly recommend Franziska Strauch who assisted me and my husband in opening a bank account in Berlin. Their expertise made the process smooth, and they provided clear explanations for every step. Professional, efficient, and a pleasure to work with.

I mean, where to start.

I have had tons of questions, and Mr. Carsten is the best person to have a bank account with:
1. He is extremely responsive., fast an clear. Every time I have questions, instead of for example entering chatbots or impersonal service, I contact Mr. Carsten and I get a reply within a few hours.
2. He is a proactive person, meaning, there may be something that I need to take action on on my account. Mr Carsten has contacted me to be aware of what needs to be done.
3. The sympathy and easy to approach personality of mr Carsten makes things incredibly easy and I am happy to contact him, knowing I will get more than satisfactory reply.

I wish mr Carsten and all the ones involved to make this exceptional experience possible, all the best!

Excellent customer service at this branch. Mr. Andreas Poell was so incredibly helpful with my query today and went the extra mile to address my question. Excellent English-speaking skills too. Very satisfied!

Deutsch Bank has been an essential partner in my financial journey, and I couldn't be more pleased with the outstanding service provided by Carsten. His prompt assistance and unwavering support have been invaluable, especially during my travels abroad. Whenever I encountered issues with my card or found myself in a bind, Carsten was just an email away, ready to resolve any concerns efficiently and effectively. His dedication to customer satisfaction sets a gold standard in banking, making my experiences with Deutsch Bank consistently positive and stress-free. Thank you, Carsten, for your exceptional professionalism and commitment to excellence!

This is very good branch helpful people, opened account in 15-30 mins.

Thanks.

It is full of polite and kind employees like Franziska Strauch and they handle all the transactions with ease

I recently had the pleasure of going to Deutsche Bank (Alexanderstr. branch), and I must say, I am impressed with their exceptional level of care and seamless banking experience.

One of the things to mention is their knowledgeable and friendly staff— Ms. Alida and Ms. Emily. I had several queries regarding my financial situation, and they went above and beyond to provide me with thorough explanations. Their patience and willingness to take the time to assist me were truly commendable. They also went the extra mile to answer my queries via email.

Very commendable, thank you for the service!

Security person is very polite and friendly, he show right direction and help to us, Emily is very friendly and smart.

Ŵas my first banking experience here in Germany and Franziska at the bank helped me and explained all the needed steps thoughrouly the bank is great and very professional.

I visited the Deutsche Bank (Alexanderplatz Branch) and I have to say the process was smooth and easy. Also, I want to mention Ms. Jennifer, she was very friendly, polite, and took the time to understand my specific needs and provide tailored solutions.

Their exceptional service and genuine commitment to their customers have left a lasting impression on me. I highly recommend Deutsche Bank to anyone seeking a bank that values their clients and goes above and beyond to meet their financial needs.

I had a great a meeting with the most wonderful financial advisors .They gave me so much information on savings and investment. Emily and her supervisor were very helpful with great advice. I can only recommend 😊. Thank you

The customer service was pretty good ..! Thank you very much to
my advisor!!

Had a great experience with this branch. Great help from opening the account to closing my account. All the branch staff was very friendly and polite to answer all my questions and requests. Kudos to the team! Thank you very much!

I have been to this branch a couple of times and it has always been a pleasure :) The employees are very friendly and helpful, I haven't had any issues with my requests. They explained all the necessary details in perfect English, so I haven't had any unanswered questions after the visit.

I visited Deutsche Bank today at Alexander platz. I loved the customer service they are providing.The process was really smooth and easy. The best thing is that the staff is extremely supportive and welcoming. I would recommend Deutsche Bank to everyone. ⭐⭐⭐⭐⭐

My experience with this bank was very good and the staff is very friendly

Today I opened Deutsch bank account. They are friendly and English speaking. Security asked me and helped me to get person of contact and she explained very well about benefits. Very friendly and polite person she is. Executive was friendly and supportive. I opened my account within a hour. Thanks deutsch bank alexanderplatz branch.