Sport Chek

Bought a pair of Nike Men's Alpha Menace 3 Shark Football Cleats, for my son. Store has good collection, Floor staff was very accommodating.

5 stars for Lawrence. He is super friendly and helpful. So happy with our 2 new ice skates!

Sport Chek men's store had a lot of shoe collections. The customer service from each one of the staff is excellent! I had a Saucony running shoe where the padding from the left shoe started to wear off within 3 months. I didn't have a receipt. But the Store manager helped look up the receipt using the credit card. He helped exchange the shoe even after the return period. I will never forget the help extended to me by that great person and I'd never buy a Saucony.

My review is for Colin. I was at this location trying to pick shoes and a soccer ball for my son. It took forever to get any help in the shoe department but it was a welcome surprise to be helped by Colin, when picking the soccer ball! The store was decently busy, but he was thorough, attentive, informative, and very kind to us and especially my son. It was refreshing to finally be helped at a retail store, when most employees across the board at most stores these days have very little customer service skills. Colin you are awesome and I hope you are valued at this job, because you are awesome.

Shirley made all the difference. She knew her products, asked me all the relevant questions, and found the ideal shoe for me. She was working hard, helping multiple customers. What a refreshing change from all the other athletic shoe shops in the mall. This was a standout experience. I hope her boss reads this, she deserves some recognition.

This women’s only Sport Chek location is right outside of Nordstrom 2nd floor. I’ve always had a great experience here and staff is very knowledgeable and helpful and go the extra mile to answer questions and provide helpful suggestions on products. Returns are always hassle free and staff are always courteous even when making a return without receipt. They’ve definitely done a great job of training staff and no doubt I’ll be back for my next sporting goods purchase.

I’ve always had really good experiences with bringing bikes for simple tune ups here. Turn around time is significantly quicker than other places in the area, I think due to the only entrance being through the mall. If you are ok with that and need quick service, give them a shot

Sydney was so amazing and knowledgeable. After walking around the mall finding no one who knows about shoes I am glad I found Sydney who was able to just look at my feet, ask some questions and find me the PERFECT shoes. I will be making sure I only shop at this Sportchek from now on!

Ahmed took my call tonight and went above and beyond. I had a bad experience with this sportchek store years ago, but now I feel. After shopping here a couple times recently, that the staff has been turned over and customer service is a top priority. The hockey guys have been very helpful.

Nathaniel was absolutely amazing today! His customer service is on point! I haven’t received that quality of customer service in a while!!’ He helped me purchase items for my son and made the experience really fun! #givehimaraise

Unbelievably great service from Julia today! Great products and great savings!

Excellent service this evening in the hockey section. My young nephew is new to the game and we picked out a couple things. The associate asked questions that piqued my nephews interest and made him feel really good about himself. I wish I had the young man's name because I know my nephew will remember this experience as a shaping moment in his hockey career.

Sport Chek as a store has always been a good choice for me. But our experience with one of their associate at this store was by far the best I've ever experienced in the past 15 years. My man Kevin was really on point today helping our son pick out his shoes. No offense to other associates, but I have never seen someone work so quickly and efficiently at another location. It made our experience so much easier and we really appreciated that! Hopefully a manger at this location will be able to see it and recognize him!

After a few years living in Canada, yesterday around 1pm I got to the chinook women sport check. I had a code coupon and i had a lot questions and I was happy to meet the best seller/ customer service at there, a young female, very enthusiastic .As soon as I got to the store I asked how my promo code works and she gave me a very clear information about how it works and for the different products and more she was so kind and helpful all the time. So, thanks for being so kind and helpful. Best😀

Always fun to shop here. great selection. I ended up buying christmas gifts here and the pricing of course was good. Nicely displayed retail and great having a location in the mall. The sister store with only women's is great too. Less focused on gear but amazing selection of clothing so was able to get xmas gifts here!

Bought skis here, the lady at the front desk was all by herself (2023/01/27 @ 12:00, and she was killing it. She should be promoted, dealt with the line up without breaking her smile...not sure what all the other employees were doing?!

Thank you Katelyn! Customer service is not a given in present day, so I feel compelled to acknowledge a young lady who went above and beyond to ensure not only a successful shopping outing (for someone who rarely ventures into the mall), but also a pleasant experience. The dressing room clerk was also helpful, but I did not get her name. I would recommend this store for its selection as well as its lovely staff. Kudos again Katelyn. It is evident you take pride in your job.

The skate sharpening machine broke and it took longer than expected. I was in a bit of a hurry to make my ice time so the guy working it fixed it as quick as possible and didn't make me pay for the sharpen for the inconvenience. Excellent customer service!!

Robson is a gem. I went to Glenmore Reservoir with family for the weekend. Until I found out that one of my bike tires was entirely flat, by mistake I blew it up in the gas station. Came to SportCheck to replace it. When I was at the shop, Robson dropped everything to help me out and get me back on the streets. He replaced the tire and tuned my bike in less than 30 minutes. I was set up for success that day!

Thanks for the assistance. You rock, Robson. Fast, efficient, and reliable.

Cheers,
Tommy C

Went in a couple days ago looking for some shoes for my mom. Rachelle was super helpful and I picked up a pair of saucony’s for my mom and she loved them! Rachelle was very knowledgeable! Will look for her again the next time I go.