Penguin Vapor Shop

*edited* I had issues, went back in today and Ramona was amazing: super helpful and friendly and fixed it. IMO she went above and beyond. Thanks lady. ❤

Ramona was so friendly and helpful, made a loyal customer here :) Highly recommend!!!!

**second update*** went back in and the girl in there was clearly annoyed to be bothered from her video game And made me feel unwelcome. I’ve had her twice now. That bums me out. I probably won’t make the drive here anymore.

Owner was fantastic and courteous. Answered my questions as a first time vaper and helped out immensely. The employee is also a great help and very knowledgeable. I will be coming back here again and again.

Ramona was, absolutely, amazing! She took her time to help me out with purchasing a new tank and helped me weigh the pro's and con's with my choices in a very professional way. The store looked great, the atmosphere was friendly and Dusty was adorable. I will definitely be back and reccomend this establishment to everyone.

Fantastic! Staff are friendly, helped me get set up with everything I needed, prices seem lower than at other stores I've stopped in at. They have samples of most of their juice flavors as well which was awesome because I had no idea what I wanted! Highly recommend, will be shopping there from now on.

Awesome shop! They have my favourite juices. Not very busy. At least when I have gone. Never have to wait for help. Staff is super cool and friendly. 👌🏼

I was at this store today around 12pm and received exceptional customer service from a nice young man (who's name I forgot to ask). I was really stressed out because my vape wasn't working. It kept saying "check atomizer" and I couldn't figure out why. While I was stressing, he was calm, friendly, and determined on finding out what was wrong. He figured out the problem and got my vape working again. This was my third time in this store. And each of those times I have felt like the associates really value kindness and generosity. I'm from out of town, but next time I come to Victoria I will definitely come back to this vape shop. Thank you for all the help and the amazing customer service!

By far the best customer service! Drew was very helpful. He helped me pick a vape that would work for me. I'm very pleased with my purchase. Thanks Drew!!

Incredible staff, always really charming and helpful. Prices are less expensive than others, and I love their 100vg juices. This is the only place I would shop for my ejuice and vape kits.

Did not have what I was looking for, but were very friendly and helpful in searching for what I wanted. Will definitely try again next time I need vaping products.

Helped m quit smoking by setting me up with a full vapor kit and plan. Excellent customer service. My favorite vapor store in Colwood. Highly recommended.

If you are looking for the Best Vape Shop in Colwood, then you found the right place. Huge selection of vaping products and service to match.

Very friendly, and lots of selections of E Juice, Modes, tanks, and anything else that you need.. would recommend to check it out and see for yourselves.

I loved talking with the employee i ended up there for 2 hrs so it was fun! and the e-juice i bought that day is so good~

This is my goto vape shop in vic. The lady who runs it is extremely nice and helpful.

Nice clean and relaxed store.

Penguin Vapour was awesome - as a new Vape user, they were very helpful and not at all intimidating. Answered all my questions and had a lot of options to choose from.

Very helpful. It's my favorite vape shop in Victoria. They have a large selection of vapes and vape juice. I highly recommend this shop.

Really friendly and welcoming staff! Great selection of vape juices! Will be returning!!

The best. They are courteous and always kind.

Great shop with super friendly staff and owner. Beyond top tier customer service, highly recommend stopping by

This shop has gotten significantly better with their selection and prices recently. Great customer service.