Pyramid Wireless

This was by far the best experience I have ever had at a Bell Store in my 20+ years of being a Bell customer. I had limited time to return my phone and to transfer all my data to a new one and Gurnoor P, was able to assist me and I even had 5 minutes to spare. Grunoor was very knowledgeable, polite, helpful & witty. As I told Grunoor I will be back to this location when I need anything Bell related. I would highly recommend this location.

Went in with a concern over billing with my mom's phone and was met with helpful in person customer service and issue was resolved calling the online team. What a breath of fresh air to share that I felt supported from a cell phone company 🙌 🙏🙂 I would recommend

Rep went above a beyond for me! Amazing customer service. I felt truly listened to and cared for! Highly recommend this location, I won’t go anywhere else.

Had such a positive experience at Pyramid Wireless. Mehak was super patient, knowledgeable, efficient, friendly and creative in figuring out how to deal with my phone situation and getting me set up with a new phone. I highly recommend this store, and if you can get assistance from Mehak, even better! Thank you :)

My previous experience at a Bell store had not been a good one so I had trepidation about going to another one but was left with no choice when I had to have a new phone. My experience at Pyramid Wireless in Duncan was another story entirely. I was very lucky to be helped by Gurnoor Pannu. He could not have been kinder or more professional or more helpful. I left very appreciative of getting to deal with him and walked out a very satisfied customer with a new phone with a better plan that what I had previously had.

The clerk working today helped us out last minute. Thank you again for your great work

Nehak, you are an awesome help with sorting out wayward phone issues. Thank you for going above and beyond in helping get my cellular iPad back on its feet again and going a great job at selling me an iPhone 13 Pro!

Mehak was so helpful and kind! Helped us sort through becoming bell customers and went above and beyond to make sure we understood the process! Thanks Mehak!

Mehak was very helpful and made sure I understood everything that was going to happen with the plan of the phone. I hope he is noticed for his hard work

Lakshay was fantastic. We had originally come in seeking help with Virgin mobile as we thought Bell owned Virgin (like total noobs). Lakshay, being attentive and observational was able to discover that we were looking to both save money and add a device to our account.

He was able to do both of these things with a smile and a high level of professionalism. I also would like to add that he brought a high level of what I like to call "the human element" to the entire transaction. He was cheerful, honest, and extremely polite. These skills go far beyond what is required of a standard sales person. I could tell he authentically cared and wanted to find the best way to help me and my family.

I would recommend anyone looking for a Bell store to swing by Feel like Talking Connections and ask for Lakshay. You will not leave disappointed.

Thank you Lakshay again for being such a genuine person. There is "just doing a job" and there is "going above beyond" and you soared far above and WAY beyond.

Sincerely,

The Howell Family.

I am very happy with the service I got going into this bell store. A young lady Kirsten helped me this morning with issues I’ve been having with my cell phone and she got them fixed for me with a very kind and helpful attitude! Very impressed.

Amazing experience getting a new phone for my wife. Very friendly, would definitely recommend

This store gave me the best customer service !! Mehak was so helpful and kind. We will definitely be coming back here from now on.

Extremely friendly & helpful. I purchased a new tablet to add to my new Bell phone plan.

Excellent help and ideas setting up my new phone. I will send customers to bell. Special thanks to mehak.

Very happy with my experience today. Got a great deal! Mehak is awesome to deal with!!

Not only do they have extremely knowledgeable staff, they make the entire process painless and understandable. Connor has been an immense help every time we've been there. I would not go anywhere else for my mobility needs.

Great service by Balvinder.

Mehak was super helpful and quick. Great customer service. Thank you!

Best service from Balvinder. Helped me with my data stuff.