Tom Harris TELUS & Koodo Store

I have been a customer here for 7 + years. Carla has always been amazing, which is why I continue to come, and brought my mother to her for the extra help we needed.

She answered all questions, was absolutely wonderful with helping my mother with her new phone purchase, and plan. She took the time needed with my mom to show her how to navigate her new phone. Always a pleasure to get her assistance. The store is always very clean, and bright. The staff here are amazing!

Went in for a new iPhone 15 pro max case and she was able to find the one I wanted.
Excellent service. Was very busy there, the ladies could use a third member to help with waiting times.

Very good service! Was able to help me switch over my phone without losing anything. Very helpful

Carla and team were professional subject matter experts during transaction. We were able to activate four lines of new mobile service with ease. It was a wonderful experience and I look forward to directing more customers to the Bonnyville location 🙂

Very knowledgeable, patient and looking for best deals available she went beyond basic setup to have my phone running flawlessly

Carla was amazing to work with. She made me feel very comfortable and was a wealth of knowledge. She was not pushy and I felt very comfortable in my purchase.

Carla did an awesome job helping me out I would buy from her again.

Myla was great in terms of accommodating and giving as the option and details regarding the products. She convinced me to get an Iphone 15 pro max. Thanks to her hard work.

Myla is one of a kind! She’s very patient enough to discuss to me the plans that will suit my needs. Really happy with the excellent service!

Carla made getting a last minute new phone a breeze. Thanks again! 😁

Carla was amazing to deal with! Took the time to explain and review all options with me and even found me discounts that the Telus loyalty team didn’t offer/mention over the phone. The rest of the staff also appear to be very friendly and knowledgeable.

Very quick and extremely helpful. Got my new phone loaded and going in short order. Very friendly and polite. Much appreciated.

Attended the store today to take advantage of Koodo’s Boxing Day specials. Carla was so knowledgeable and helpful.

Thanks for setting up my new IPhone 📱 14 Pro Max and I was a very happy 😃 & patient customer to be there to get what I wanted. Thanks for allowing me to purchase this item sir. Until next time okay.

I needed a new phone, so I went to the Telus shop in Bonnyville. Prompt, pleasant and courteous service. If this phone lasts like my last one, I will be back in another 7 years. :)

Myla was absolutely helpful with my mom and I! She is incredibly patient with us and was able to assist us to our needs! Sweetest person ever!

Kyle was an amazing help. He was very knowledgeable and did not try to sell me anything I did not need. He just explained everything in a mature manner not like he was speaking to a child! I appreciated this greatly! 10/10 would recommend

Very knowledgeable and helpful!! Informed me what had to be done first to make my visit shorter and seamless!!

Carla was great to deal with. She got me the best deal possible.

Went in to upgrade my phone and Austin was amazing to deal with. Carla also was very helpful. Together I believe this experience was above and beyond. I’ve always had an amazing experience dealing with this business and have been a long term customer. I wouldn’t hesitate to send anybody here. Thanks for amazing service as always. Keep up the great work!